“Antidumping Project” Go-Live Announcement

Dubai Customs is pleased to announce that Mirsal system has now been enhanced, effective from 1st Oct, 2023, related to Antidumping functionalities, including automatic calculation, smooth collection, tracking, refund, accounting and transfer of...

“Unified Customs Declaration Form – GCC Print” Go-Live announcement

Dubai Customs is pleased to announce that new template of unified GCC Print of Customs Declaration has been implemented in Mirsal system effective from September 29, 2024. This new template is aligned with the standard unified Customs Declaration...

Adherence to service-life requirement for vehicles departing to Saudi Arabia News

Dubai Customs would like to inform you that the Public Transport Authority in the Kingdom of Saudi Arabia has updated its regulations pertaining to transportation of goods on trucks and passenger transport by buses and taxis on land roads, in line with...

Automated Process for NOC Service for Customs Broker License News

We are introducing the automated process for “No Objection Certificate for Customs Brokers License” on Dubai Trade Portal to enable clients to submit the request and pay the service charges for the below services types by clicking here without having...

Dubai Cargo Village Inspection section consolidation News

Customs Inspection Department is consolidating all the different sections in Cargo Village Inspection Center under a common section to be called “Dubai Cargo Village”. Accordingly the following sections will be discontinued with immediate effect: •...

Dubai Customs announces Eid al Fitr working hours News

Dubai Customs announced the official working hours at its customs centers during the Eid al Fitr holiday, to help individuals and companies clear their goods without any delay. Work will continue around the clock during the Eid al Fitr Holiday at Deira...

Dubai Customs announces working hours during Eid Al-Fitr holiday News

2020 Dubai Customs announced the official working hours at its customs centers during the Eid Al-Fitr holiday, to help individuals and companies clear their goods without any delay. Air customs centers at Dubai Cargo Village, Dubai Airport Free Zone-...

DUBAI TRADE ELIMINATES 12.74 MILLION VISITS IN FIRST HALF 2023

3.82 million pounds of CO2 emissions saved thanks to digital transformation Dubai Trade, Dubai’s leading integrated digital trade and logistics platform, has achieved a significant milestone in H1 2023 by saving 12.74 million physical visits through...

E-Commerce Go-Live Bulletin News

Dubai government has launched Ecommerce strategy in Sep 2019, with aim to transform Dubai into a world class Ecommerce hub will which benefits Dubai’s economy. It is based on three key pillars: 1. Make Dubai as logistics hub to serve the region 2....

Enhancement to the Customs Account Management

Please be informed about an upcoming enhancement to the Dubai Trade Customs Account Management services. This enhancement will be implemented on July 14, 2024. Currently, the system only allows for one request at a time for an Account and guarantee...

Exit Entry Automation Of NR Declarations Exited Through Jebel Ali News

In our continuous effort to achieve goals of the Dubai Paperless strategy; to reduce paper consumption and its cost to customers and for the purpose of simplifying and facilitating faster automated claim processing, Dubai Customs is pleased to announce...

Extension - suspension of documents deliver to customer centers by Zajel News

please be informed that Zajel Courier Service to continue the suspension of receiving and submitting of documents to Customs Centers until further notice. Zajel Couriers will continue to pick up these documents and will hold them at their end until...

Extension of the period of Non-Printing of Customs Representative Cards News

With reference to the circular dated 26/3/2020 regarding stoppage of printing Customs Representative Cards until 15/4/2020, please be informed that the non-printing period of cards will be extended until further notice. You will be duly notified with...

Facilitating EK Smart Transit Consignments News

Emirates Sky Cargo in coordination with Dubai Trade & Dubai Customs is introducing a Smart Sea-Air Transit Express facility for sea-air transit consignments arriving in Jebel Ali Sea port and exiting through Dubai Cargo Village. Transit cargo of the...

How do I verify Business Contact Information through Manage Contact Details? FAQ

If you are unable to submit the business code renewal request because your contact information is not updated and verified, please follow the below steps: Go to www.dubaitrade.ae Click on Service Centre and Select Dubai Customs > Registration Tools >...

How to apply for SG (Standing Guarantee) account with Dubai Customs used for Duty and Missing Document Deposits?

A new Standing Guarantee (SG) account with Dubai customs can be easily created by raising a request. Please follow the below steps: Steps to Follow: Go to www.dubaitrade.ae Log in with your username and password. Click on Mirsal 2 Go to Financial...

How to apply for SG (Standing Guarantee) account with Dubai Customs used for Duty and Missing Document Deposits? FAQ

A new Standing Guarantee (SG) account with Dubai customs can be easily created by raising a request. Please follow the below steps: Steps to Follow: Go to dubaitrade.ae Log in with your username and password. Click on Mirsal 2 Go to Financial Services>...

How to Renew Dubai Customs Business Code? FAQ

Business Code Renewal will only be initiated once your Contact details are updated and verified through the e-Service – Manage Contact Details. Please ensure this process is completed, before you proceed for the renewal of Dubai Customs Business Code....

Integration between Dubai Customs Inspection Booking and DP World E-Token Timeslot

Dubai Customs is pleased to announce the tie-in of Customs Inspection Booking service with DP World’s e-Token system. This facility will be available from 11th February 2024 for the FCL Import consignments at Jebel Ali port. Henceforth, clients booking...

Integration of Customs Inspection Booking Service with DP World’s e-Token System News

Dubai Customs is pleased to announce the tie-in of Customs Inspection Booking service with DP World’s e-Token system. This facility will be available from 13th August 2023 for the FCL Import consignments at Jebel Ali port. Henceforth, clients booking...