DISPLAYING ITEMS BY TAG: change code

  • How do I verify Business Contact Information through Manage Contact Details?

    • Type: FAQ

    If you are unable to submit the business code renewal request because your contact information is not updated and verified, please follow the below steps: 

    • Go to www.dubaitrade.ae 
    • Click on Service Centre and Select Dubai Customs > Registration Tools > Manage Contact Details. 
    • Log in by entering your Authorised Person’s Username and Password 
    • Edit and update the following information: 
      • Business Contact Details Email address – an OTP will be sent by Email for verification 
      • Business User (with role as “Authorised Person”) Email address and mobile number – OTP will be sent via Email and SMS for verification. 
      • Once completed, you may continue with the Business Code Renewal procedure. 
         
  • How to Renew Dubai Customs Business Code?

    • Type: FAQ

    Business Code Renewal will only be initiated once your Contact details are updated and verified through the e-Service – Manage Contact Details. Please ensure this process is completed, before you proceed for the renewal of Dubai Customs Business Code. 

    To Renew your Dubai Customs business code, please follow the below steps: 

    1. Go to www.dubaitrade.ae 
    2. Click on Service Centre and Select Dubai Customs > Registration Tools > Renew Business Code. 
    3. Enter the Business Code and the System generated captcha, then click OK. 
    4. Change the expiry date as per your trade license validity and renewal date as the current date. 
    5. Upload the trade license copy and passport copy. 
    6. Save the changes with system generated captcha and submit for approval

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