DISPLAYING ITEMS BY TAG: Digital

In line with the efforts to accelerate digital transformation, please be informed that ‘Digital Employment and Access Cards’ is now available via the Jafza Mobile App.

Jafza-based employees can obtain the digital version of their cards and enjoy an integrated and seamless experience.

You can log in to the app by following the below instructions:

Download the Jafza app by searching the app in App store or Play store with the name “JAFZA”. Register by clicking the “Sign Up” link, which will navigate to the below registration steps to enter:

1) Card Number
2) Passport Number
3) Date of Birth

On the successful validation, please enter your registered Mobile Number and Email Address to receive the One Time Password (OTP). The successful OTP verification will allow you to set up the Jafza App Password.

CargoWaves, an innovative, AI-powered digital logistics platform designed to streamline inland cargo transportation. CargoWaves connects cargo owners, trucking companies, and port operators for efficient end-to-end cargo movement.

Key Features:

• Digital Transport Order: Digitally send Transport Orders to your Haulier with just a few clicks, no more emails or phone calls necessary.
• Automated draft orders: Draft orders are instantly generated for all import and export container movements based on customs declaration and export bookings created by shipping lines.
• Reduced booking lead times: Confirm bookings in under 4 hours.
• Real-time tracking: Monitor your shipments with full visibility throughout the journey.
• Easy vendor comparison: Compare rates, book hauliers, and select optimal port slots instantly.
• Seamless communication: Ensure smooth operations with direct coordination between terminals and drivers on WhatsApp and the Driver Mobile App.
• Secure, quick payments: Access trusted payment options for a smooth transaction experience.
• Digital proof of delivery: Secure documentation with electronic proof of delivery for all transactions.

By using cutting-edge AI technology, CargoWaves enhances logistics efficiency and boosts asset utilisation across the supply chain by up to 60%.

For your convenience, the new platform's services will be available on Dubai Trade. As it will replace the current Hauliers Nomination and Token process, we encourage all our port customers to transition to the CargoWaves platform before 15 January 2025 and experience the enhanced container delivery journey.

Training sessions and manuals:

• Cargo owners: Register for a free training session and download the training manuals.
• Hauliers and Transport companies: Register for a free training session and download the training manuals. 
• Driver Mobile App: Download our dedicated app which facilitates ease of communication and cargo tracking. Available on the (iOS) App Store and (Android) Google Play. 

To learn more, please visit CargoWaves.

In line with Dubai Customs’ strategy to enhance digital transformation, simplify customs procedures, and support the smooth flow of trade in accordance with international best practices, the department continues to develop its digital services to meet customer expectations and enhance the customer experience.

In this context, Dubai Customs announces the launch of Phase One of the Digital MAKASA Initiative, effective 25 January 2026, via the Dubai Trade Portal. This phase enables customers to complete MAKASA procedures for direct imports digitally, without the need to visit customs service centers.

Key Features

• Providing a fully digital experience that enables customers to submit MAKASA Stamp (Due Number) requests through the Dubai Trade Portal 24/7, instantly and independently, without visiting service centers.
• Issuing the MAKASA Stamp (Due Number) in digital format, replacing the paper-based process.

Implementation Scope

Phase One of the Digital MAKASA Initiative applies to the following customs declaration types destined for GCC countries:

• Import to the local market from the rest of the world
• Import to the local market from a Free Zone
• Import to the local market from a Customs Warehouse

Steps to Obtain the Digital MAKASA Stamp

Customers can obtain the Digital MAKASA Stamp through three simple steps via the Dubai Trade Portal:

1. Access the Dubai Trade Portal

• Log in using your customer credentials.
• Navigate to the Digital MAKASA service through the following path:
  Mirsal II → Declaration → Manage MAKASA (Due Number)

2. Search for the Relevant Customs Declaration

• Once on the Manage MAKASA (Due Number) page, search for and select the relevant direct import declaration.
• Submit a request to generate the MAKASA Due Number.

3. Download and Print the Digital MAKASA Stamp

• Download the digital PDF file containing the official MAKASA Stamp (barcode) and the MAKASA Due Number.
• Print the MAKASA Stamp on the back side of the customs declaration.

Dubai Customs encourages all customers to take advantage of the Digital MAKASA Initiative for direct imports, as it offers faster procedures, higher efficiency, and a simplified customer experience.

We are pleased to provide you with a comprehensive guide to creating a user profile on the app.

This guide offers a step-by-step walkthrough of the employee profile creation process, designed to ensure a smooth and hassle-free experience.

Download the latest version of the Jafza App.

• Through its enhanced offerings, the free zone has transformed the order fulfilment landscape, contributing to the success of over 1,700 customers

Jebel Ali Free Zone (Jafza) and Dubai Trade, DP World’s leading trade and logistics hub and premier trade facilitation platform will showcase their dynamic capabilities at Seamless Middle East 2022 to be held on May 31- June 1 2022.

From design to distribution, the two companies offer the perfect environment for e-commerce businesses to thrive in the Middle East, with Dubai as their hub.

Over the years, Jafza has witnessed a rapid growth in its the e-commerce cluster, owing to Dubai Trade’s robust infrastructure, including last-mile delivery logistics. Additionally, Dubai Trade’s technologically advanced solutions give e-commerce companies a competitive advantage over other players in the market. Through their participation in Seamless Middle East, the entities aim to capitalise on this success and help more companies take advantage of the technology, resources, and expertise to reach new geographies.

JAFZA’S DATA-LAKE ZONE
Jafza’s data infrastructure and the use of new technology are benefitting over 1,700 e-commerce companies, helping them stay ahead of the curve. The use of IoT, digital systems and automation and trade integration platforms has helped e-commerce companies simplify the logistics journey through optimal data retrieval. While also helping them connect with relevant government and private sector entities to amplify business.

DUBAI TRADE’S DIGITAL REVOLUTION
Dubai Trade offers 24/7 access to over 700 digital trade and logistics e-services, allowing its customers a seamless trading experience. The platform integrates all business services into one digital platform. Some of them include Customs eClearance, ePermits, Port eClearance, ePayments, company licensing and Free Zone administrative services.
The portal enables Jafza to collaborate with government and private sector partners to adopt pioneering digital solutions. Some of their recent collaborations include partnerships with Dubai Customs and the Dubai Chamber of Commerce to provide paperless cross-border transactions in compliance with regulations.

UNMATCHED CONNECTIVITY
Jafza provides businesses with a single customs-bonded area connected to Al Maktoum International Airport and Jebel Ali Port. The location has created the ideal environment for cross-border e-commerce. Companies operating in Jafza can optimise consolidation and order fulfilment services for the MENA region while enjoying unparalleled connectivity and efficiency in logistics.

EXTENSIVE E-COMMERCE OFFERINGS
DP World’s e-commerce products complement this growth. Some of the key offerings that have helped Jafza’s partners navigate e-commerce challenges include DUBUY.com, a global wholesale e-commerce platform launched as a major gateway for international trade.

In line with our efforts to accelerate digital transformation, we are pleased to inform you that ‘Digital Employment and Access Cards’ will now be available via the Jafza Mobile App only.

Jafza companies can obtain the digital version of their employee’s Cards through Mobile App Registered employee’s information using their Dubai Trade Approvers Credentials and enjoy an integrated and seamless experience.

Please note, physical cards printing and deliveries via Zajel will be discontinued effective immediately starting from Friday 16 December 2022.