Tariff Revision Announcement News

DP World UAE announces tariff revision effective from 15th September 2022. Please note that the new Tariff book is available on our website www.dpworld.ae DP World remains committed to ensuring ease of doing business by providing efficient services and...

TEMPORARY CLOSURE OF CARGO GATE 3

Please be advised that our team will be conducting essential infrastructure maintenance at Cargo Gate 3 on Sunday 19th May between 00:30 and 23:59. The inbound and outbound lanes will be closed during this time. During this temporary closure, we...

TEMPORARY CLOSURE OF ENTRY LANES TOWARDS JAFZA GATE 1 AND 2

We would like to inform you that due to ongoing infrastructure works, the entry lanes heading towards Gate 1 and 2 from E11 Sheikh Zayed Road will be temporarily closed from Friday 12 July to Sunday 14 July. During this closure, access from Al Yalayis...

Traffic Rules at the Port and Free Zone Vicinity News

In line with our commitment to ensure the safety of our people and customers, we would like to announce the new “Traffic Rules” that will be implemented effective on the 8th of May 2023 with a disciplinary ban system in case of violating any traffic...

Update on Eight Digit HS Codes Implementation News

In reference to the ‘Eight Digit HS Codes in Manifest’ circular (DPW/233/2019) issued on the 5th of January 2020, please note that we have postponed the implementation date to the 1 st of June 2020 to support our customers navigate through this time of...

Update on Extending “National Disinfection Programme” News

The National Disinfection Programme, announced by the Ministry of Health and Prevention (MoHAP) and the Ministry of Interior (MoI), has been extended until Sunday, 5th of April 2020 to be effective from 8pm to 6am. However, during the daytime, traffic...

Update on the Extension of the National Disinfection Programme News

As part of preventive and precautionary measures to contain COVID-19, the National Disinfection Programme has been renewed for two weeks from Saturday, 4th of April 2020, pursuant to the decision of Dubai’s Supreme Committee of Crisis and Disaster...

UPDATE: PINNING/UNPINNING AREAS IN JEBEL ALI TERMINALS

To enhance safety and efficiency, we've established designated areas for container pinning and unpinning on trucks within our terminals. Click here to view the designated areas. Please use these areas and follow all port safety regulations during these...

UPDATE: TRUCK MOVEMENT TIMINGS ON SHEIKH MOHAMMED BIN ZAYED ROAD

Following the announcement from Dubai’s Roads and Transport Authority and Dubai Police in April, please be aware of the adjusted truck movement timings on Sheikh Mohammed Bin Zayed Road. The new timings are currently in effect. Restricted Area: Sheikh...

Updated Customer Care and Complaint Handling Policy News

We are pleased to announce the release of the updated “Customer Care and Complaint Handling Policy”, which can be downloaded from DP World, UAE Region’s official website, under “Publications” section. The policy will be effective 1st of July 2020. The...

Updated Procedures for Container Export Bookings

The Container Export Booking procedures have been updated for shipments received from Shipping Lines/Agents. Effective from October 15, 2023, shipping lines are required to provide the following information when submitting container export bookings...

Vessel Crew Changes and Disembarking Guidelines News

In line with the precautionary strategies laid down by the Government of the UAE to limit the spread of the Coronavirus (COVID-19), and to safeguard the wellbeing of the Port Users and Workers, we request to kindly follow the below guidelines for...

Vessel Horn Blowing Initiative at Jebel Ali Port & Mina Rashid News

In line with the directive issued by the Federal Transport Authority (FTA) - Land and Maritime, all Tugboats at Jebel Ali Port and Mina Rashid will participate in a Vessel Horn Blowing initiative to appreciate those who are working in this challenging...

WEATHER ALERT: HEAVY RAIN FORECASTED

The UAE is forecasted to experience moderate to heavy rain, thunder and hail beginning this evening and extending to most regions of the country on Thursday, with light showers continuing into Friday. While the weather is expected to be less severe...

Working Hours at Customer Service Counters – Gate 3 News

In line with our commitment to adhere by the safety measures implemented by the UAE Government, and reduce close contact interactions to limit the spread of COVID-19, please note that the Customer Service Counters at Gate 3 will be operating daily from...