DISPLAYING ITEMS BY TAG: Automation

CargoWaves, an innovative, AI-powered digital logistics platform designed to streamline inland cargo transportation. CargoWaves connects cargo owners, trucking companies, and port operators for efficient end-to-end cargo movement.

Key Features:

• Digital Transport Order: Digitally send Transport Orders to your Haulier with just a few clicks, no more emails or phone calls necessary.
• Automated draft orders: Draft orders are instantly generated for all import and export container movements based on customs declaration and export bookings created by shipping lines.
• Reduced booking lead times: Confirm bookings in under 4 hours.
• Real-time tracking: Monitor your shipments with full visibility throughout the journey.
• Easy vendor comparison: Compare rates, book hauliers, and select optimal port slots instantly.
• Seamless communication: Ensure smooth operations with direct coordination between terminals and drivers on WhatsApp and the Driver Mobile App.
• Secure, quick payments: Access trusted payment options for a smooth transaction experience.
• Digital proof of delivery: Secure documentation with electronic proof of delivery for all transactions.

By using cutting-edge AI technology, CargoWaves enhances logistics efficiency and boosts asset utilisation across the supply chain by up to 60%.

For your convenience, the new platform's services will be available on Dubai Trade. As it will replace the current Hauliers Nomination and Token process, we encourage all our port customers to transition to the CargoWaves platform before 15 January 2025 and experience the enhanced container delivery journey.

Training sessions and manuals:

• Cargo owners: Register for a free training session and download the training manuals.
• Hauliers and Transport companies: Register for a free training session and download the training manuals. 
• Driver Mobile App: Download our dedicated app which facilitates ease of communication and cargo tracking. Available on the (iOS) App Store and (Android) Google Play. 

To learn more, please visit CargoWaves.

DP World has introduced a more efficient and automated process for Radio Frequency Identification (RFID) tag payment and installation.

Easily payment and installation

From 1^st of August 2024, haulers shall be able to pay for RFID tags through the new “RFID Request” service on the Dubai Trade portal.

After payment, trucks can proceed directly to the Box Care marshalling yard on Al Yalayis Road for document verification and tag installation.

Even for new truck registration and / or renewal of registration, documents verification and approval will be done at Box Care marshalling yard on Al Yalayis Road. Henceforth, no need for the truckers to visit customer service counters or the technical department.

Important note

If an RFID tag installed on a truck is detected as faulty at the terminal gates, an email notification will be sent to the truck owners to the email address provided during the truck registration process.

Trucks must report to the Box Care marshalling yard within seven (7) days to rectify the error or replace the tag. The token / Gate Booking will not be allowed after the seven-day period if the error has not been fixed.

Please ensure that the email addresses provided when registering trucks are up to date in order to receive timely updates regarding the status of RFID tags