DISPLAYING ITEMS BY TAG: Box Care

DP World has introduced a more efficient and automated process for Radio Frequency Identification (RFID) tag payment and installation.

Easily payment and installation

From 1^st of August 2024, haulers shall be able to pay for RFID tags through the new “RFID Request” service on the Dubai Trade portal.

After payment, trucks can proceed directly to the Box Care marshalling yard on Al Yalayis Road for document verification and tag installation.

Even for new truck registration and / or renewal of registration, documents verification and approval will be done at Box Care marshalling yard on Al Yalayis Road. Henceforth, no need for the truckers to visit customer service counters or the technical department.

Important note

If an RFID tag installed on a truck is detected as faulty at the terminal gates, an email notification will be sent to the truck owners to the email address provided during the truck registration process.

Trucks must report to the Box Care marshalling yard within seven (7) days to rectify the error or replace the tag. The token / Gate Booking will not be allowed after the seven-day period if the error has not been fixed.

Please ensure that the email addresses provided when registering trucks are up to date in order to receive timely updates regarding the status of RFID tags