DISPLAYING ITEMS BY TAG: Payment

• Finance sanctions would take at least 24 hours to clear from the System.
• Please refer to the concerned Departments regarding all other inquiries such as terminations, rates, etc.

 Payment has already been initiated for this request. To continue with the payment, please follow the below steps:

• Go to www.dubaitrade.ae
• Click on Service Centre
  • Dubai Customs
  • Click on Request Business Registration
  • Select Enquiry
  • Fill in the mandatory fields with the system captcha to search then click on “View Payment Details”
  • Click on the “recheck” button to continue on any payment that shows “under process” or “initiated”

NOTE: Your pop up blocker must be turned off during the payment process.

Now that your request is approved, you can easily proceed with the online payment by following the below steps:

• Go to www.dubaitrade.ae
• Click on Service Centre
  • Dubai Customs
  • Request Business Registration
  • Enquiry
  • Fill in the mandatory fields with the system captcha to search then click on “Make Payment”

NOTE: Your pop up blocker must be turned off during the payment process

In line with our efforts to enhance the ease of doing business in Dubai Car and Automotive Zone (DUCAMZ), we have decided to allow our customers to pay their rents in instalments (up to Six Instalments) over the annual lease period.

For your convenience, we have reduced the online application time to 7 days prior to the Post-dated cheque (PDC) maturity date, and the below-mentioned services are now free of cost (charges will be reversed).

In order to sign up for the Payment Flexibility Plan, kindly access the Dubai Trade Portal, and choose the following:

Under the LEASE TAB:
Payment Flexibility for Lease Payments

• Choose your lease number and apply for the number of instalments
• Ensure sufficient portal balance is available
• Submit the Service Request (SR) for review and approval
• After the SR is approved, please download and print the updated invoice sent to your email, and submit with the lease cheques at the Commercial Bank of Dubai (CBD) Counter from Sunday to Thursday between 9:00 am to 1:00 pm

Post-dated cheque (PDC) Extension

• Apply at least 7 days in advance
• Choose your PDC for extension
• Ensure sufficient portal balance is available
• Submit the SR for review and approval
• Once the SR is approved, the same PDC will be extended – new cheques will not be required

DP World has introduced a more efficient and automated process for Radio Frequency Identification (RFID) tag payment and installation.

Easily payment and installation

From 1^st of August 2024, haulers shall be able to pay for RFID tags through the new “RFID Request” service on the Dubai Trade portal.

After payment, trucks can proceed directly to the Box Care marshalling yard on Al Yalayis Road for document verification and tag installation.

Even for new truck registration and / or renewal of registration, documents verification and approval will be done at Box Care marshalling yard on Al Yalayis Road. Henceforth, no need for the truckers to visit customer service counters or the technical department.

Important note

If an RFID tag installed on a truck is detected as faulty at the terminal gates, an email notification will be sent to the truck owners to the email address provided during the truck registration process.

Trucks must report to the Box Care marshalling yard within seven (7) days to rectify the error or replace the tag. The token / Gate Booking will not be allowed after the seven-day period if the error has not been fixed.

Please ensure that the email addresses provided when registering trucks are up to date in order to receive timely updates regarding the status of RFID tags

We have designed 3 flexible plans to cater for your varying business needs. These are:

 Please note that Subscription fee is applicable per Trade License. If you are registered with Dubai Trade, DP World, Dubai Customs, Jafza, NIP and DAZ with the same Trade License, you will need to subscribe only once.