Issuance of the Unified License Certificate

Pursuant to the decision of the Dubai Free Zones Council (DFZC), we draw your attention that all customers in Jebel Ali Free Zone (Jafza) can now issue the new design of the Unified License Certificate, which will replace the previous versions of all...

Jafza / NIP Bank Transfers

All local incoming transfers are processed within 2 working days and will be credited to the relevant Customer Accounts. For Overseas Transfers, Bank takes 7-10 Working days to process and will be credited to the relevant Customer Accounts. Please...

Jafza / NIP Duplicate Receipts

For information related to Duplicate Receipts for Bank Guarantee, please contact the Admin Department For information related to Duplicate Receipts for all Other Payment types, please contact the Finance Department by email (receivables@jafza.ae) or by...

Jafza / NIP Lease Termination

Lease Termination SR’s are processed within 2-3 Working Days after finalization of ‘End of Lease’ Customers will receive an electronic notification once the SR is closed by Finance Non Portal Statement of Account can be downloaded from Dubai Trade to...

Jafza / NIP Other Transfers & Clearances

Transfer of credit balances from one account to another (Group Company, Agent to Offshore Company, etc.) are completed within 2 working days once the request is received Finance Clearances for License Renewal SR’s are approved on a daily basis – for...

Jafza / NIP Payment Flexibility

Please ensure that the Portal is sufficiently funded if you are getting errors while submitting the request. Payment Flexibility Requests are processed in batches and within 2-3 Working Days of submission – Customer will receive an electronic...

Jafza / NIP Payments

Third-party cheques require a prior Finance approval before depositing with the Bank Cheque approvals can be requested by sending scanned copies of the cheque/s and the documents to receivables@jafza.ae Requirements related to third-party cheques are...

Jafza / NIP Post Dated Cheques Extension

Please recheck and ensure that the Portal is sufficiently funded if you are getting errors while submitting the request PDC Extension Requests are processed in batches and within 2-3 Working Days of submission Requests must be submitted as early as...

Jafza / NIP Refund

To get an update on the status of your refund, we request you to always contact the Operations Desk where the Refund request was submitted. Once it is confirmed that the request has reached Finance, it takes: Up to 15 days to process a refund to a...

Jafza advisory: Continued remote working guidance

Further to our previous advisory and in light of recent developments, we would like to reassure you that we are closely monitoring the situation and remain in coordination with the relevant authorities. At present, operations across Jafza continue as...

Jafza Advisory: Continued Remote Working Guidance

Further to our recent advisories, we remain in close coordination with relevant authorities and continue to monitor the situation. Operations across Jafza remain fully functional, with no disruption to services or infrastructure. As a precaution for...

Jafza Advisory: Continued Remote Working Guidance

Further to our recent advisories, we remain in close coordination with relevant authorities and continue to monitor the situation. Operations across Jafza remain fully functional, with no disruption to services or infrastructure. As a precaution for...

Jafza advisory: Continued remote working guidance

Further to our previous advisory, please note that our remote working recommendation remains in effect for the week commencing Monday, 23 March. This is to support your safety and the safety of your employees. We continue to encourage companies...

Jafza advisory: Remote working arrangements

In light of recent developments, we encourage all companies at Jafza and National Industries Park to consider the following measures on Monday 2 March and Tuesday 3 March: Adopt work-from-home arrangements wherever possible. Deploy only essential staff...

Jafza advisory: Remote working guidance

Please note that our remote working recommendation remains in effect for the week commencing Monday, 9 March. This is to support your safety and the safety of your employees. Until advised otherwise, we continue to encourage all companies at Jafza to...

Jafza Advisory: Remote Working Guidance

Further to our recent advisories, we remain in close coordination with relevant authorities and continue to monitor the situation. Operations across Jafza remain fully functional, with no disruption to services or infrastructure. As a precaution, we...

Jafza Advisory: Unstable Weather Safety Measures

Please be advised that unstable weather conditions (rain, thunder, and fog) are forecast across the UAE. To help protect your facilities, operations, and staff, please take note of the following recommended safety measures: Monitor weather updates: We...

Jafza App Update | New Facility Management Features Now Available

We are pleased to announce the latest update to the Jafza app, introducing new facility management features designed to make it easier for you to raise and track support requests. What’s new in this release: Request facility services directly through...

Jafza App Update: More Seamless Than Ever Before!

The new and improved Jafza App update for Q3 2024 is launched! This release introduces a range of new features and enhancements designed to make your in-app experience smoother and more user-friendly. What’s new? Enhanced User Experience: A revamped...

Jafza App Update: Streamline Your Business Experience!

We're pleased to introduce the latest Jafza App update, featuring new enhancements designed to streamline your business operations and enhance the Jafza community. What's New? Meet Jaffy, Your AI-Powered Assistant: Get instant answers to Jafza FAQs...