• Type: FAQ
Tuesday, 09 February 2021, 07:05

To get an update on the status of your refund, we request you to always contact the Operations Desk where the Refund request was submitted. Once it is confirmed that the request has reached Finance, it takes:

  1. Up to 15 days to process a refund to a Local Bank
  2. Additional 7-10 days for an Overseas Transfer

Note: It takes half the time to process Refund (all refunds) within Jafza i.e., transfer from Bank Guarantee to Portal/Non-Portal Deposit, transfer from Portal to Non-Portal, etc.

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