Invoice & Payments


To get an update on the status of your refund, we request you to always contact the Operations Desk where the Refund request was submitted. Once it is confirmed that the request has reached Finance, it takes: Up to 15…
All local incoming transfers are processed within 2 working days and will be credited to the relevant Customer Accounts. For Overseas Transfers, Bank takes 7-10 Working days to process and will be credited to the relevant Customer Accounts. Please share…
Transfer of credit balances from one account to another (Group Company, Agent to Offshore Company, etc.) are completed within 2 working days once the request is received Finance Clearances for License Renewal SR’s are approved on a daily basis –…
Third-party cheques require a prior Finance approval before depositing with the Bank Cheque approvals can be requested by sending scanned copies of the cheque/s and the documents to receivables@jafza.ae Requirements related to third-party cheques are as follows: # Type of…
Please ensure that the Portal is sufficiently funded if you are getting errors while submitting the request. Payment Flexibility Requests are processed in batches and within 2-3 Working Days of submission – Customer will receive an electronic notification once the…
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