• Type: FAQ
Tuesday, 09 February 2021, 06:52
  • Please ensure that the Portal is sufficiently funded if you are getting errors while submitting the request.
  • Payment Flexibility Requests are processed in batches and within 2-3 Working Days of submission – Customer will receive an electronic notification once the request is processed, confirming the acceptance or rejection of the request.
  • On approval, Customers will receive Updated Proforma Invoices via mail – these can be directly taken to the CBD Counters in Jafza where payments are made from the Customer’s Bank Account
  • For depositing Third-Party Cheque/s , please refer to the Payment tab in this document
  • Payment Flexibility approvals will expire within 7 days of approval and may be rejected automatically

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