Jafza / NIP Payments FAQ

Third-party cheques require a prior Finance approval before depositing with the Bank Cheque approvals can be requested by sending scanned copies of the cheque/s and the documents to receivables@jafza.ae Requirements related to third-party cheques are...

Jafza / NIP Post Dated Cheque Recall FAQ

PDC Recall requests are processed within 2-3 Working Days PDC recall requests will only be accepted for cheques maturing at least 7 days subsequent to the date of the request Please ensure that the Portal is sufficiently funded, and balance payment is...

Jafza / NIP Post Dated Cheques Extension FAQ

Please recheck and ensure that the Portal is sufficiently funded if you are getting errors while submitting the request PDC Extension Requests are processed in batches and within 2-3 Working Days of submission Requests must be submitted as early as...

Jafza / NIP Refund FAQ

To get an update on the status of your refund, we request you to always contact the Operations Desk where the Refund request was submitted. Once it is confirmed that the request has reached Finance, it takes: Up to 15 days to process a refund to a...

My request is approved, how can I pay now? FAQ

Now that your request is approved, you can easily proceed with the online payment by following the below steps: Go to www.dubaitrade.ae Click on Service Centre Dubai Customs Request Business Registration Enquiry Fill in the mandatory fields with the...

Sample UnPaid Question? FAQ

Sample UnPaid Answer?

We Have Many Vehicles To Be Registered For Gate Enrolment, Do I Have To Register One-By-One FAQ

You may use the bulk upload function and Excel template is available on the service. Once the file is uploaded, you may use ‘Amend Gate Enrolment’ service to upload employee photo.

What are the different Subscription plans and fees? FAQ

We have designed 3 flexible plans to cater for your varying business needs. These are: Annual Monthly Weekly AED 9,450 / Year Inclusive of Tax Save 42% (Pay only AED 181.73 instead of 315 / Week) AED 945 / Month Inclusive of Tax Save 25% (Pay only AED...

What Are The Import & Export THC Charges For 20’ And 40’ Feet Containers? FAQ

THC charges for 20’ feet container = AED. 700/- THC charges for 40’ feet container = AED. 1100/-

What Are The Import & Export TLUC Charges For 20’ And 40’ Feet Containers? FAQ

TLUC charges for 20’ feet container = AED. 314/- TLUC charges for 40’ feet container = AED. 314/-

What Are The Payment Modes To Collect The THC And TLUC/Shifting Charges? FAQ

Payment modes Advance Deposit Online (Credit/Debit/Direct Debit) Prepaid Card

What are the requirements to apply for Gate Enrolment? FAQ

Emirates ID & Vehicle Registration details. Photograph of the Employee

What Are The THC Charges For IMCO Import/Export Containers? FAQ

For IMCO containers, THC charges will be 50% additional of THC. THC + 50% of THC.

What do I have to bring for the training? FAQ

The required training material will be provided to all candidates on joining.

What if I lost or damaged my certificate? FAQ

You can get the certificate re-issued on request at a charge of AED 200 + 5% VAT.

What Is THC And How Can I Pay? FAQ

THC (Terminal Handling Charges) for Import & Export sea cargo containers to be paid by the Importer/Exporter/Clearing Agents using service on Dubai Trade ‘DP World Payments’ by selecting respective sub-menu. Import – ‘Import Bills/Declarations’ Export...

What Is The Cut-Over Date For Export THC? FAQ

The cut-over date for Export THC is against the Export Bookings (BRN) created from 01st of November 2023.

What Is The Cut-Over Date For Import THC? FAQ

The cut-over date for Import THC is against the Vessels ETA starting from 01st of November 2023.

What Is TLUC And How Can I Pay? FAQ

TLUC (Truck Loading and Unloading Charges) for Import & Export sea cargo containers to be paid by the Importer/Exporter/Clearing Agents for loading/unloading containers to consignee truck using below services on Dubai Trade. Import – Existing service...

What Is To Be Done If An Employee Cancels The Visa And Joined Another Jafza Company? FAQ

The previous Company will have to delete the employee records by using Amend Service. Once the record is deleted, new Company Admin can enrol the employee details.