What is eDO service (Electronic Delivery Order)?

Shipping Agents can now use the online electronic delivery order service that replaces the traditional way of manual submission, collection of payments and issuance of delivery order to Importers. eDO for ‘Shipping Agent’ like Charge Collection for...

What is Rosoom?

Rosoom is a (Centralized e-Payment Gateway) system that enables customers to make online payments for DPWorld, JAFZA, Tasreeh and Dubai Trade products such as Dubai Trade Subscription, CTLP/CCE/CCB Training, DT Training Certificates, Tradeshield, etc.)

What Is The Digital NOC Service Used For?

The Digital NOC Service automates the offline process of issuance of Split NOC, and facilitates a service where the freight forwarder can request for a NOC on Dubai Trade.

What Is The Process For Settling The Payments Made Through The DDO Service? (Shipping Agents)

Payments will be credited into your bank account within T+2 working days.

What payment methods can I use to pay for my subscription?

Below are the different convenient ways to pay for your subscription: For “E-Payment”: Credit Card (Master Card, Visa, American Express) Pre-Paid / e-Dirham (e-Dirham Red Al Haslah, e-Dirham Gold Al Haslah, e-Dirham Blue Al Haslah) Direct Debit (CBD...

What Payment Mode Can I Use For Subscription Auto Renewal?

Subscription Auto Renewal feature is applicable only with the combination of ePayment followed by Credit Card.

When Can I Download My Digital Delivery Order? (Importer/Clearing Agents)

You can track and download the Digital Delivery Order after the Shipping Agent verifies the request, and your request has been approved.

When Can I Request A Digital Delivery Order For My Bill Of Lading? (Importer/Clearing Agents)

Shipping Agent has to ensure that the Bill of Lading File has been uploaded in the correct format for the requesting party to request for a delivery order against a particular BOL number.

When Can Shipping Agent Request For DNOC?

The shipping agent first needs to upload Bill of Lading, then the Freight Forwarder can submit a request for DNOC against a Bill of Lading.

When Will The System Execute Auto Renewal?

System will execute Auto Renewal 24 hours before expiry.

Who Can Use The Request Digital Deliver Order Service? (Importer/Clearing Agents)

Importers, FZ customers, Clearing Agents.

Who Can Use The Request DNOC Using ‘Digital Delivery Order’ Service?

Request DNOC service is designed especially for Freight Forwarders to make payments using a credit card, debit card or the net-banking service to obtain an instant payment confirmation and receive NOC. This service increases efficiency and speed of...