Can I Get A Refund For My Export Container TLUC/Shifting Charges If Export Booking (BRN) Is Not Utilized?

Yes, only customers who paid the charges can request for refund using new service ‘Export TLUC/Shifting Charges Payment’ under Cancel menu.

The Export TLUC will be refunded instantly to the Advance Deposit account. Hence, advise for all customers to have Advance Deposit Account for instant refund.

Customers who do not have Advance Deposit Account can use ‘Submit Refund Request’, however this will require approval process.