DISPLAYING ITEMS BY TAG: Mirsal 2

Kindly note that Dubai Customs have made some changes to facilitate the traders in respect to Customs Clearance of Declarations with enhanced services, effective October 09, 2020, as follows.

1. Collection of Deposit through Debit Account

Dubai Customs have enhanced Debit Account facility for the Customers as one of the payment methods to pay Deposit for Customs Declarations submitted online and Bureau Service. The Declarant shall now be able to use Debit Account in addition to Standing Guarantee for all the declarations where deposit is required. This facility is available to all kind of Deposits for Customs Declaration through all submission channels.

Applicable Scenarios:

• Submission of New Customs Declaration wherein deposit is required.
• Amendment on Customs Declaration that requires an additional deposit where the deposit was originally paid through Debit Account.

Following are the behavior of Debit Account in case of B2G submission of Declaration.

• If the Declarations are submitted through B2G Channel wherein account types are provided as Credit and Debit Accounts, then the payments of Duty and other charges shall be made through Credit Account and Deposit can be made through Debit Account
• If the Declarant provides the type of account as Debit Account only, then all the payments shall be made through the same Debit Account only.
• If the Declarant provides two types of account as Standing Guarantee and Credit or Debit, then the payment of Duty and other charges shall be made through either Credit or Debit Account and Deposit shall be made through Standing Guarantee Account.

2. Changes on Cargo Transfer Declaration from DWC to DLC

Mirsal allows the Declaration Types of “Cargo Transfer from CTO to CH (Same Location)” and “Cargo Transfer from CH to CH (Same Location)” for the movements from DWC to DLC. This will result in reduction of declaration registration charge from AED 120 to AED 40.

Further, existing “Cargo Transfer Declarations of ‘Different Location’ will not be allowed for the movements from DWC to DLC.

3. Allowing ‘Free Trade Agreement’ and ‘Product of AGCC Countries’ exemptions to additional declaration types:

Facility has now been provided to allow exemption types of “Free Trade Agreement’ and ‘Product of AGCC Countries’ to the following additional declaration types in addition to the current import declarations.

• Import to local from FZ
• Import to local from CW
• Import for Re-Export to local from ROW
• Import for Re-Export to local from FZ
• Import for Re-Export to local from CW

Further, ‘Product of AGCC Countries’ exemption will also be allowed to “Import to Local after Temporary Admission” declaration type.

4. Allowing Transshipment and Transit to GCC destinations

Mirsal has now been enhanced to allow GCC Country as destination in ‘Transit Row to Row’ and FZ Transit Out’ declarations if exit point is other than any of the UAE Land ports.

In case Transit consignment is exiting through any UAE Land port, then the GCC Country shall not be allowed as destination in such Transit Declaration and the current process will be continued to pass declarations with UAE land port exit points.

5. Option to control ‘Submission of Declarations by Business Owners’

The Declaration Owners shall now be able to control the submission of their Customs Declarations through newly introduced option in the association service (self-declaration)

If the Declaration Owners have opted for Self-Declaration, then submission of Customs Declaration shall be available, only to the owners and no broker shall be able to submit the Declarations on their behalf.

If the Declaration Owners have not opted for Self-Declaration, then submission of Customs Declaration shall be available to the Customs Brokers who are already having a valid association or privileged with the facility of “Clear for All” to submit the Declarations on their behalf.

Mirsal 2 Enhancements effective from 3rd September 2021

AWB Number Validation in Declaration

In order to facilitate trade and to enhance Customs control, Customs is implementing validation of AWB Number provided in the import declaration types. It is expected that AWB information is submitted by the carrier / air cargo agents / courier companies to Customs before submission of the declaration. Initially, Customs System shall show a warning message when the matching AWB number provided in the Customs Declaration is not submitted or not found in customs records at the time of Declaration submission. However, customers shall be allowed to clear the declaration. After completion of the initial awareness period, Customs system shall not allow Declaration Submission if corresponding AWB is not submitted to Customs prior to declaration submission. All the concerned parties are requested to submit the manifest of air / courier shipments to customs promptly to avoid any impact on completing the Declaration Clearance Process.

Following are the Declaration Types in which AWB number will be validated:

• Import to Local from ROW
• Import to Local from GCC (Statistical Import)
• Import for Re Export to Local from ROW
• Import to CW from ROW
• Transit (ROW to ROW) – Inbound Transport Document Number Only if Inbound channel is Air
• FZ Transit In
• Temporary Admission from ROW to Local
• FZ Transit In from GCC and other Emirates FZ and GCC Local Market
• Courier Import
• Courier Transit
• Cargo Transfer from CTO to CH (Same Location)
• Cargo Transfer from CTO to CH (Different Locations)

Customers are advised to follow the below instructions when entering AWB Number in the customs declaration to avoid any non-compliance issues:

1. AWB number (Inbound Master Transport Document Number and House Transport Document Number) should be the same as per the Air / Courier Shipment Manifest submitted to Customs by Airlines or Air Cargo Agents.
2. AWB number format should be the same as per the AWB issued by Airlines / Courier / Air Cargo Agents.
3. In case of the Shipment that arrived in consolidation where Master and House AWB Number combinations are given in Customs Declaration, Master Transport Document Number should be entered as Airline AWB Number and House Transport Document Number should be entered as the House AWB Number.
4. Cargo Agent Code provided in the Declaration should be the same of the one who submitted the corresponding Air House Manifest to Customs. (Please note that for House Consignments, Master and House AWB combination should be given in the Declaration)
5. For Cargo Transfer Declaration Type of CTO to CH, Consolidated Airline AWB Number of Transferred Cargo will be validated against the corresponding Airline AWB. The AWB numbers starting with “CBV” (Courier Baggage Voucher) which are given in the Cargo Transfer Declarations are exempted from validating the AWB submission.

Cargo Tracking Service:

Cargo Tracking is a service provided to Importer, Exporter and Customs Broker through which they can search and view the status of end-to-end process of Customs Clearance by using the Bill Of Lading/Air Way Bill or Customs Declaration Numbers of the cargo being imported or exported through Sea, Air and Courier Air Channels excluding the Low Value Courier Import/Export.. This facility enables the customer to view the different statuses of the cargo such as request for customs clearance, customs inspection booking, and inspection completion in a single service where the customers are either importer or exporter or customs broker in the declaration clearance process. In the case of sea channel where the declaration has not yet been submitted, then importer can view the BOL details only provided that the delivery order has already been issued for the logged-in customers.

Additionally, customers can also view the statuses of arrival/ departure of the vessel or air craft through which cargo is arriving or departing, manifest submission, issuance of delivery order for sea cargo and gate pass for cargo delivery etc.

Note: The information of Vessel/Air Craft movement, Manifest submission, Delivery Order and Gate Pass shall be shown subject to the availability of information received by Customs from DPW, DNATA or EK Sky Cargo.

This is to announce that Dubai Customs is introducing new solution for Vessel and Manifest Management.

As part of this, Dubai Customs will also be implementing Mirsal-2 Declarations and Inspection for all types of goods movements through Hamriya Coastal Location.

 For Mirsal2 services via Dubai Trade online and Dubai Customs Bureau offices, Customers (both Brokers and Consignees) should ensure that a valid Mirsal2 Business Code is available. For any queries related to Mirsal-2 Business Code registration, please contact Dubai Trade (600 555554) or Customs Call Center (800 800 80)

 Mirsal-2 Declaration services shall be available through Dubai Trade On-Line service as well as Dubai Customs Bureau offices. Following are the salient features of Mirsal2 Declarations at all Coastal Locations including Hamriya.

1. On-Line submission for New, Amend and Cancellation of Declarations;
2. Risk based Declaration Clearance;
3. High Priority in CDM for risk mitigation;
4. Provision to amend / cancel the On-Line submitted Declarations at Dubai Customs Bureau offices of Coastal Locations;
5. Provision of direct assignment of Inspection tasks to Inspectors without booking and planning;
6. SMS to Customers on Declaration clearance, rejection, suspension etc.

 Further, Manifest Management solution has the following main features.

1. Submission and issuance of Empty Manifest and Cargo Manifest;
2. Auto-population of Manifest data based on declarations and vessel registration information;
3. Provision for amendment and suspension of Manifests;
4. Facility to re-generate manifest after suspension if declarations are modified or added or vessel information is changed;
5. Calculation and collection of Manifest related charges through Debit Account of vessel master;

 This will also lead to de-commissioning of Mirsal-1 Declaration, Vessel Management, and Manifest services at Hamriya Location.

Validation of Vehicle Model Year for new and used vehicles
In order to facilitate and control capturing of correct data of vehicles in declaration, Mirsal now provides facility to validate and allow correct model year of the vehicle based on whether the HS Code belongs to old vehicle or new vehicle.

For the old vehicle HS Codes, Year of Built will be allowed up to maximum of current year – 1. Whereas for the new vehicles, Year of Built will be allowed up to maximum of current year + 1.

Allow updating email ID of Personal Customer
Mirsal has been enhanced to allow updating email ID attribute in the personal customer profile regardless of whether the email already exits or not in the profile. This email ID update will also be allowed even if there are wrong duplicate personal customer records in the system.

However, email update will not be allowed if the updated email ID is already available with another customer or if the personal customer is already registered and activated in our system via i-Declare app.

Changes for newly introduced ‘White’ category of WLP Privilege
WLP (World Logistics Passport) Loyalty Program has recently undergone changes in its structure from a three-Tier membership to a four-Tier membership scheme. Accordingly, a new “White” category of WLP privilege has been introduced along with existing Silver, Gold, and Platinum categories.

In this regard, Mirsal system has been enhanced to enable White category benefits and privileges with in declaration for the WLP privileged customers.

This new ‘White’ category WLP privilege will now be displayed in View Declaration, GCC Print, Track Request and all relevant screens where WLP privilege display is currently available.

Further, extended time period of 14 days will now be facilitated to White category privileged declaration also for purpose of amendment fine exemption in declaration amendment.

As part of paperless strategy and implementation of Mirsal2 system for faster customs clearance by providing both online and counter service for customs clearance, it is decided by Dubai Customs to implement Mirsal2 System at Port Rashid and treat Port Rashid as a Coastal location.

Following changes are implemented:

• Receiving of Vessel Registration information in Mirsal2 system from DPW for all the vessels arriving at Port Rashid (Coastal Berth)
• Customs Declaration Submission and Clearance through Mirsal2 System for all imports and exports at Port Rashid
• Export Manifest to be issued by PCFC Marine Agency

Mirsal2 has been enhanced to send Declaration data of Port Rashid to DPW for the purpose of Export Manifest generation. Further Mirsal2 will receive the manifest information from DPW for blocking and release of Declaration Amendments and Cancellations in cases of Export Manifest issuance, suspension or cancellation.

Any Vessel arriving at Port Rashid from 28/11/2021 will be registered in DPW system and Export Manifest will be generated and printed by Marine Agency with it’s logo.

With reference to Customs Notice 5/2022, Mirsal now provides certain facilities and benefits for consignments belonging to courier companies. Following are these facilities and benefits.

• Minimum CIF Value Threshold for Low Value Courier declarations
The minimum CIF Value threshold for processing low value courier declaration of ‘Courier Import’ has now been changed from 1000 AED to 300 AED.
Similarly, the minimum CIF Value threshold for low value courier declarations of ‘Courier Export’ and ‘Courier Transit’ has been changed from 1000 AED to 3000 AED

• Reduction of Customs Service charges for Courier declarations
Customs Service charges (including Declaration Registration charge, Amendment charge, cancellation charge and claim registration charge) for courier consignments will be:

• Zero, if CIF Value is less than or equal to 3000 AED
• 10 AED, if CIF Value is between 3000 AED to 15000 AED
• Same as existing service charge, if CIF Value is greater than 15000 AED

Reduction of Customs service charges, as mentioned above, will not be applicable if the declaration has Tobacco or Liquor items (tobacco, tobacco products, e-cigarettes, nicotine liquid, alcoholic beverages and foods containing alcohol).

• Duty Exemption for Courier declarations
Duty and Alternative Duty Deposit will be exempted and not charged in courier declarations if the total CIF Value of the declaration is less than or equal to 300 AED.
Duty exemption will not be applicable if the declaration has Tobacco or Liquor items (tobac

Dubai Customs is pleased to inform that Mirsal2 online services have been successfully launched for all Coastal locations (including Hamriya, Creek, Marfaa Deira) for the goods arriving or departing via coastal ports.

As part of this, Mirsal2 Coastal Declaration services are already available online at Dubai Trade for all types of goods movements (including Free Zone movements). Further, Coastal Export Manifest is now generated with auto-population of data based on Mirsal2 declaration information.

In this regard, all Free Zone companies are now informed that they should process ‘FZ Transit Out’ declaration electronically via Dubai Trade for the goods exiting through any coastal port. This is required in order to auto-generate coastal export manifest for purpose of vessel departure clearance.

In addition, while submitting declaration through Dubai Trade, all Free Zone companies must take care of the following points in order to ensure correct and appropriate generation of coastal export manifest.

• Destination Country and Port of Discharge must be correct in declaration
• Valid and accurate Vessel Registration Number must be captured in ‘Carrier Registration Number’
• Following declaration attributes should be provided in Arabic if Coastal Manifest is required in Arabic format.

               o Goods Description for each HS code

               o Buyer Name in Invoice

               o Marks and Numbers

• Goods, departing through multiple vessels, must not be declared in a single declaration. In this case, separate declarations are required whereby each declaration must contain only the goods loading on a single vessel.

If any mistake of declaration results in wrong data of export manifest, no option will be available for data correction at Coastal Customs Centers. For this purpose, declaration amendment must be submitted online through Dubai Trade.

Dubai Customs is coming up with the following enhancements on Mirsal-2 application. These changes will be available effective July 24, 2020.

• Upgrade of Customs Services on Dubai Trade (IE11 Requirement):

Dubai Customs is pleased to announce upgrading of its services on Dubai Trade in order to provide improved customer experience and enhanced system security. For this purpose, Customers must have Internet Explorer version 11 installed on their machines in order to use upgraded Customs services on Dubai Trade. Internet Explorer version 11 should be used with the compatibility settings as disabled.

• Upgrade of Digital Certificate Active X Component:

As part of upgrading Customs services on Dubai Trade, Dubai Customs is now publishing a new version of Active X component for IE11 which requires PC admin privileges to install. This new Active X component is required to acquire digital signature at time of submission of declaration and claims through Dubai Trade. It is also required for registration of Customer’s digital certificate with Dubai Customs via Dubai Trade. For this purpose, customers must install this new Active X component on their machines, preferably before the effective date of July 24, 2020. Please download the attached in the end of this article the detailed Installation Guide of installing this new Active X component.

• Installation of Adobe Acrobat PDF browser plug-in for GCC Declaration Print Out:

To use Customs declaration print service via Dubai Trade, customers Must Have Adobe Acrobat PDF browser plug-in on their machines.

• Display Net Weight of items at correct place in GCC declaration print out:

Currently actual weight of items declared in the invoice line items of declaration are printed in the Gross Weight column of declaration print. The Declaration print format is updated to show weight declared in the invoice line item at Net Weight column of the Customs Declaration print.

• Enable Clearance Message to Gate Controller of FZs for Courier Land declarations:

Facility is now provided to automatically send declaration clearance message to Gate Controller of Free Zones upon clearance of “COURIER LAND” declarations that are going out of the Free Zones. Gate controlling authorities of free zones will now start receiving Customs Declaration clearance message for Courier land channel Declarations. This enhancement is expected to facilitate smooth movement of Courier land channel goods through free zone gates.

• Send Importer TRN to FTA if goods moving to undesignated FZ Company from Designated FZ Company:

Change has now been made to send TRN of Importer (instead of that of Exporter) to FTA if goods are moved under FZ Transit declaration from FTA-Designated FZ Company to FTA-Undesignated FZ Company. In this regard, VAT payment accountability, towards FTA, is now with the Undesignated FZ Company if goods are moved into that free zone under ‘FZ Transfer between Dubai based FZs’ declaration.

• Display of Expo 2020 Logo on Relevant screens and prints

Provision is now available to display EXPO 2020 LOGO on all relevant screens and prints (including GCC declaration printout) of Declaration, CDM, and Inspection if declaration belongs to Expo registered customer licensed by Expo 2020 Authority. Purpose of displaying Expo Logo is to indicate cases of providing priority clearance and relevant support to customer wherever applicable.

Dubai Customs is coming up with the following enhancements on Mirsal-2 application. These changes will be available effective 18th Dec, 2020.

• ‘Email ID’ attribute will be mandatory to generate or update ‘Personal Customer Profile’ when the Declaration is submitted.
• The Personal Customer must provide a unique Email ID for registration, which cannot be repeated by another Personal Customer.
• If an existing registered Personal Customer had not provided an email ID in previous Customs Declaration, then a unique email ID must be provided while submitting a new Declaration.
• System will not allow Broker, or Authorized Declarant to modify the attributes of ‘Personal Customer Category’, ‘ID Document Type’ and Email ID.
• A new attribute of ‘ID Document Expiry Date’ (i.e. Passport Expiry) has been added as an optional in Personal Customer Profile Creation.

Kindly be informed about Microsoft’s decision to retire the desktop application “Internet Explorer 11” and to replace the application by “Microsoft Edge”. Microsoft is providing “Internet Explorer 11” mode in “Microsoft Edge” to ensure smooth running of websites compatible with “Internet Explorer 11”.

Dubai Customs “ActiveX” component is required to perform the following Mirsal2 transactions on Dubai Trade:
• To sign the “Declaration” and “Refunds and Claim” transactions using the Digital Certificate of the Customer.
• To register the Customer’s Digital Certificate with Dubai Customs using “Manage Digital Certificate” service on Dubai Trade.

Due to the “ActiveX” dependency, the above mentioned services will only work in Internet Explorer 11, hence we request for all Customers to ensure that the “ActiveX” component is installed on their computer, in order to use the above Mirsal2 services. For the guideline and further information click here.