DISPLAYING ITEMS BY TAG: Single Window

Dubai Trade is evolving its Digital Delivery Order (DDO) platform to Trade+ as it continues to invest in enhancing the efficiency and speed of trade operations across Dubai’s supply chain and logistics sectors.

Trade+ facilitates the digital exchange of cargo release documents between shipping lines, freight forwarders, consignees and other trade stakeholders, significantly accelerating the cargo release process.

With the Trade+ service available on the Dubai Trade Single Window for Trade and Logistics, businesses can achieve an average 90% reduction in transaction times, process higher trade volumes and expedite cross-border trade, completing tasks that once took up to 48 hours in under 10 minutes.  

As well as streamlining approvals, payments and document transfers, Trade+ also delivers environmental benefits by eliminating paper-based processes. With 100% paperless transactions, the service has saved an estimated 2.36 million documents from being printed in 2024 and substantially reduced carbon emissions associated with travel, fuel usage and congestion.

Dubai Trade has invested considerable resources in creating Trade+ to ensure it meets the evolving needs of businesses. The platform will continue to be refined and developed to provide additional benefits and process improvements, further optimising the efficiency and experience of conducting trade in Dubai.

The platform highlights Dubai Trade’s commitment to transforming trade through digitalisation, aligning with Dubai's Economic Agenda D33 and objective to be a leading global trade and logistics hub, and supporting the Smart City vision, an initiative aimed at transforming the city into one of the most technology advanced and sustainable urban centres in the world.

Dubai Chamber of Commerce’s services such as Certificates of Origin, and attestation will be accessible on the Dubai Trade Portal

Dubai Trade, a DP World company and the Dubai Chamber of Commerce have signed an agreement to allow the local business community easier access to the Chamber’s trade services. This includes certificates of origin, attestation, and other membership services, which will be accessible on the Dubai Trade Portal, a single window platform for international trade.

The agreement was signed by H.E. Hamad Buamim, President & CEO of Dubai Chambers and Abdulla Bin Damithan, CEO & Managing Director, DP World UAE & Jafza.

H.E. Hamad Buamim, President & CEO of Dubai Chambers said: “Our aim has always been to cement Dubai’s position as a leading global business hub and facilitate Dubai’s trade and investment flows with other markets around the world. Through our collaboration with Dubai Trade, we believe that our aim of enhancing the Emirate’s competitiveness in key sectors such as trade and logistics will be much more achievable, as we will be able to integrate various services on a common platform and ensure faster and easier business operations. Moreover, this strategic partnership with Dubai Trade falls in line with our digital transformation efforts and Dubai’s Paperless Strategy, as the platform will further encourage us to adopt a paperless approach to trading operations and payments.”

Abdulla Bin Damithan, CEO & Managing Director, DP World UAE & Jafza said: “As a leading trade enabler, we believe in providing integrated trade solutions that enable our customers to look beyond the horizon. Through our partnership with the Dubai Chamber of Commerce, we aim to further enhance our customers’ experience, helping them leverage through key services and providing a wider range of solutions. In addition to that, we are confident that our collaboration with Dubai Chamber of Commerce will open doors for our users to deal with global corporations and investors, uplifting their businesses to greater standards by capitalising on international trading opportunities.”

Hussain Al Blooshi, COO, Dubai Trade said, “Dubai Trade has played a pivotal role in increasing the competency of the industry by leveraging the robust trade and logistics capabilities through its Single Window. We work closely with our clients to develop a thorough understanding of their requirements and collaborate with key players in the trade sector, which has established us as a single-window for cross border trading in Dubai. Dubai Chamber of Commerce services are a significant addition to our customers to facilitate trade and further enhance ease of doing business, and we believe that this partnership will surely add value to our platform’s users, enabling seamless access to international markets.”

The latest collaboration between Dubai Chamber of Commerce and Dubai Trade aims to boost Dubai’s position as a leading global trade hub by streamlining the trade process and offering faster operations for more than 180,000 customers.

Dubai Trade offers 24/7 access to over 700 digital trade and logistics e-services, allowing its customers a seamless trading experience. These include Customs eClearance, ePermits, Port eClearance, ePayments, company licensing and Free Zone administrative services.

All Shipping Lines, Agents and Port Users

As part of our commitment to continuously improve processes and enhance customer experience, we are pleased to launch Mina Al Hamriya e-services.

In phase one, we are introducing two essential services on Dubai Trade single window www.dubaitrade.ae with more services to be added soon to streamline the operations further.

• Vessel Master: Enables the registration of a new vessel.
• Voyage Registration: To create rotations for a vessel's arrival.

Both services are now live and accessible by all shipping agents operating in Mina Al Hamriya. Concerned users can request access from their company administrators and start using the services with immediate effect. By utilising these e-services, Customers will no longer need to physically visit Mina Al Hamriya counters for vessel and voyage registration. The transition to e-services will help our customers to save time, effort, and cost.