DISPLAYING ITEMS BY TAG: Refund

For the purposes of simplifying and facilitating customs procedures and creating an appropriate environment in the free zones to attract investments, stimulate
e-commerce movement and reduce costs for the business sector, The following has been decided:

Article (1):

A. Free zone companies shall be exempted from service fees of Customs Deposit Refund Claims for goods with value not exceeding
AED 3,000 for the following Customs Declarations:
   1. Free Zone Transit Out Declaration
   2. Transit Between Dubai-Based Free Zones Declaration

B. Regular service fees for Customs Deposit Refund Claims shall be applied for goods with value exceeding AED 3,000.

Article (2):

Free zone companies must submit Customs Deposit Refund Claims through the available electronic channels, in accordance with the Customs rules and procedures in force. 

Article (3):

Customs Declarations referred to in this Notice shall be settled in accordance with Customs procedures applicable in Dubai Customs.

Article (4):

The Tariff and Origin Department at Dubai Customs shall be the competent authority to address any dispute related to the implementation of provisions thereof.

Article (5):

This Notice shall be effective from 01/04/2021 until further notice, and any provision that contradicts or is in conflict with this Notice shall cease to have effect. All concerned departments are required to take necessary action to implement it within their respective scope of competence.

Following the Article (1&3) from the Customs Notice No. 1/2020 related to refund 1% of customs duty imposed on imported goods sold locally in the UAE market, which are subject to customs duty rate of 5% and the revoke of Bank or Cash guarantee for the undertake Customs Brokers activity deposited in Dubai Customs for the AED 50,000/-. Kindly click here to view the process of the refund.

For further inquiries or assistance, please do not hesitate to contact Dubai Trade customer care on: Tel.: 600 55 55 54 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.