Explore
Training
News & Announcements
Help

Home
News & Announcements
Show tags
Email change

DISPLAYING ITEMS BY TAG: Email change

Display #

How to change my registered Email Address?
- Type: FAQ
If for any reason the registered Email address of your Administrator user in Dubai Trade is no longer accessible for a password reset, please send a request by following the below steps.
1. Go to www.dubaitrade.ae
2. Click on the Service Centre Option
3. Select ‘Email Change Request’ from the dropdown list
4. Follow the further procedure mentioned on portal and send a request
READ MORE...

Services

Freight Forwarder
Haulier
Free Zone Company
Clearing Agent
Airline Agent
Shipping Agent
Cargo Owner

Freight Forwarder
Haulier
Free Zone Company
Clearing Agent
Airline Agent
Shipping Agent
Cargo Owner

Trainings

Available Trainings
E-Learning Courses & Training
Certified Customs Expert (CCE)
Certified Trade & Logistics Professional (CTLP)
eServices Training
DT TRAINING - Terms & Conditions

Available Trainings
E-Learning Courses & Training
Certified Customs Expert (CCE)
Certified Trade & Logistics Professional (CTLP)
eServices Training
DT TRAINING - Terms & Conditions

About dubai trade

About Dubai Trade

Explore
About Us
Dubai Trade App
CargoWaves

Explore
About Us
Dubai Trade App
CargoWaves

HELP

Help

Contact Us
FAQs
Client Services Code
Whistleblowing Hotline

Contact Us
FAQs
Client Services Code
Whistleblowing Hotline

STAY CONNECTED

Terms & Conditions
|
Privacy Policy
|
Site Map

Search Dubai Trade

Explore
Training
News & Announcements
Help

Language

عربى

We use cookies on this site to enhance your user experience. By continuing to visit this site you agree to our use of cookies. Learn More

I AGREE

Internet Explorer can not display the page properly

To better view this page please use latest version of Microsoft Edge, Chrome, Firefox or Safari If you are here for Dubai Customs services please navigate to Login or Service Center

Articles
FAQ
Documents
Pages

Follow 4 Simple Steps To Activate Your E-services

Assemble Pre-Requisites

License: Companies that are licensed by Dubai Economic Department with Shipping and Forwarding related activities, including “Shipping Line Agents”, can register with Dubai Trade.

Dubai Customs Shipping Agent Code: All Shipping Agents/Freight Forwarders must obtain a Shipping Agent code from Dubai Customs prior to registering with DP World. (Refer to Manual under "Introduction").

Submit Registration

Go to www.dubaitrade.ae>> Service Centre >> DP World >> Registration Tools >> New Registration.

Follow the steps to complete your registration (Refer to Manual). Choose the role as Freight Forwarder at the time of registration.

After submitting your registration request and uploading all the required documents, approval will be given within 2 business days.

Documents Required:

License Copy
Request Letter from Company
Passport Copy of the Authorised Person

Activate Your Account

Once approved, a notification email will be sent to you and your account will be activated.

On account activation, please contact Dubai Trade Contact Centre to get your codes mapped. You may reach us at 600555554 or This email address is being protected from spambots. You need JavaScript enabled to view it..

You may also create additional users, if required, by logging in as administrator/authorised person (Refer to Manual).

Access E-services

Your registration should be complete by now.

Book a Training Session HERE

FAQ's

Is there any fee for registration?

The DP World registration in Dubai Trade is free of charge.

Do I have to come to the DP World office in order to submit the registration request?

There is no need of manual submission, just fill the application on the website www.dubaitrade.ae

Can I choose multiple roles at the time of registration?

Yes, you can, provided that you have the necessary license activities to do so.

Do we need to specify any owner or authorised person details at the time of registration?

It is mandatory to register at least 1 Authorised Signatory and Normal/Regular Contact.

Where can I enquire if my registration request is pending for approval?

You can contact DP World Customer Service on 048815555 if you face any delay on approval.

How do I register with Dubai Customs?

To register with Dubai Customs, please go to www.dubaitrade.ae and click Service Centre > Dubai Customs > Request Business Registration > New or click HERE.