DISPLAYING ITEMS BY TAG: Delivery Order

Dubai Trade is evolving its Digital Delivery Order (DDO) platform to Trade+ as it continues to invest in enhancing the efficiency and speed of trade operations across Dubai’s supply chain and logistics sectors.

Trade+ facilitates the digital exchange of cargo release documents between shipping lines, freight forwarders, consignees and other trade stakeholders, significantly accelerating the cargo release process.

With the Trade+ service available on the Dubai Trade Single Window for Trade and Logistics, businesses can achieve an average 90% reduction in transaction times, process higher trade volumes and expedite cross-border trade, completing tasks that once took up to 48 hours in under 10 minutes.  

As well as streamlining approvals, payments and document transfers, Trade+ also delivers environmental benefits by eliminating paper-based processes. With 100% paperless transactions, the service has saved an estimated 2.36 million documents from being printed in 2024 and substantially reduced carbon emissions associated with travel, fuel usage and congestion.

Dubai Trade has invested considerable resources in creating Trade+ to ensure it meets the evolving needs of businesses. The platform will continue to be refined and developed to provide additional benefits and process improvements, further optimising the efficiency and experience of conducting trade in Dubai.

The platform highlights Dubai Trade’s commitment to transforming trade through digitalisation, aligning with Dubai's Economic Agenda D33 and objective to be a leading global trade and logistics hub, and supporting the Smart City vision, an initiative aimed at transforming the city into one of the most technology advanced and sustainable urban centres in the world.

Importers can now use the online electronic delivery order request online with little or no need to visit the shipping agents office. Through this service, Importers are able to search for Bill of Ladings, view charges, make payments and obtain a Delivery Order. 

Steps to Follow: 

• Go to www.dubaitrade.ae and log in to your username and password. 
• Click on Delivery Order 
• Request for Delivery Order 

• Enter the Shipping Agent Name (Mandatory) 
• Enter the Bill of Lading Number OR Invoice Number and click Search 
• Click to request DO 
• Fill the Form with Requesting Party Details, BL Party Details and DO Party Details if different 
• Upload required documents 
• Select the Invoice(s), To Download the invoice, Click 
• Select the Payment Option (Credit/ePayment/Direct Deposit), Accept Terms and conditions then click on submit 

Download the Dubai Trade App now and manage your cargo on the move! 

In line with our vision to provide smart solutions to our customers and make it even easier to do business, we have launched a range of convenient new solutions on our App. 

You can now request and track delivery orders, apply for eGate passes, make payments and track cargo in real time, all on the go – and we have more services on the way!  

Download the Dubai Trade App today and transform the way you trade. Available on iOS and Android.