DISPLAYING ITEMS BY TAG: eToken

Dubai Customs is pleased to announce the tie-in of Customs Inspection Booking service with DP World’s e-Token system. This facility will be available from 11th February 2024 for the FCL Import consignments at Jebel Ali port. Henceforth, clients booking for Customs Inspection service are requested to make note of the following:

1.In the case of declarations that are cleared with inspection for the following movements, Customs Inspection Booking will be automatically created once the e-Token is generated in DP World and for internal moves for customer’s wishing to conduct inspection in Port CFS. Hence Customers don’t need to book ‘Customs Inspection time slots’ for these Declaration types.

• Import to Local from ROW
• Import Statistical Declaration
• Import for Re Export to Local from ROW
• Import to CW from ROW
• Transit (ROW to ROW)
• FZ Transit-In
• FZ Transit-In from GCC and other Emirates FZ and GCC Local Market
• Temporary Admission from ROW to Local

2.Any amendments or cancellations of the token will get reflected in the corresponding Inspection Booking.

3.Clients will get notified of the inspection booking details through SMS and e-mail on the mobile numbers and e-mail IDs provided in e-Token. Therefore, ensure to mention correct mobile number and / or e-mail ID of the trucker to receive timely updates on relevant information.

4.Customs Inspection Booking for all other movements will follow the same procedure as before through the existing Dubai Trade service.

5.Customs Inspection Booking service for Mirsal-1 Declaration will continue to be handled as an ad-hoc service at the Inspection Center.

The alignment of e-Token appointment and Customs Inspection timelines is expected to improve the traffic management at Jebel Ali Port and better utilization of Customs resources resulting in overall customer satisfaction.

Dubai Customs is pleased to announce the tie-in of Customs Inspection Booking service with DP World’s e-Token system. This facility will be available from 13th August 2023 for the FCL Import consignments at Jebel Ali port. Henceforth, clients booking for Customs Inspection service are requested to make note of the following:

1. In the case of declarations that are cleared with inspection for the following movements, Customs Inspection Booking will be automatically created once the e-Token is generated in DP World and for internal moves for customer’s wishing to conduct inspection in Port CFS. Hence Customers don’t need to book ‘Customs Inspection time slots’ for these Declaration types.
• Import to Local from ROW
• Import Statistical Declaration
• Import for Re Export to Local from ROW
• Import to CW from ROW
• Transit (ROW to ROW)
• FZ Transit In
• FZ Transit In from GCC and other Emirates FZ and GCC Local Market
• Temporary Admission from ROW to Local

2. Any amendments or cancellations of the token will get reflected in the corresponding Inspection Booking.
3. Clients will get notified of the inspection booking details through SMS and e-mail on the mobile numbers and e-mail IDs provided in e-Token. Therefore, ensure to mention correct mobile number and / or e-mail ID of the trucker to receive timely updates on relevant information.
4. Customs Inspection Booking for all other movements will follow the same procedure as before through the existing Dubai Trade service.
5. Customs Inspection Booking service for Mirsal-1 Declaration will continue to be handled as an ad-hoc service at the Inspection Center.

The alignment of e-Token appointment and Customs Inspection timelines is expected to improve the traffic management at Jebel Ali Port and better utilization of Customs resources resulting in overall customer satisfaction.