DISPLAYING ITEMS BY TAG: JAFZA

This is to remind you that our “Reconnect with Us” campaign that focuses on updating Jafza customers’ information is live. Intrinsic and vital details related to the companies operating in Jafza are being collected to create an organised customer database, facilitate communication, and keep you updated on the latest events and activities as EXPO2020 Dubai approaches.

We request you to click here or login to Dubai Trade Portal and use the e-Service “Know Your Customer (KYC)" to update your details before the 31 May 2021 to ensure your compliance with this requirement.

All details shared will remain strictly confidential with us. Please note that failure to update details in time could impact your business and transactions via Dubai Trade Portal.

On the occasion of 52^nd UAE National Day, we would like to inform you that Jafza offices will be closed from Saturday 2 December 2023 to Monday 4 December 2023. Work will resume at normal business hours of 7:30am to 3:30pm on Tuesday 5 December 2023.

Please view the below list for alternative gates during the holiday:

Jafza North

On the occasion of 53rd Eid Al Etihad, we would like to inform you that Jafza offices will be closed from Monday 2 December 2024 to Tuesday 3 December 2024. Work will resume at normal business hours of 7:30am to 3:30pm on Wednesday 4 December 2024.

Please view the below list for alternative gates during the holiday: 

Jafza North

* The following gates will be open for 24 hours at Jafza North

(Gates 1, 2, (3 Cargo), 4, 7 & 8 in addition to both Metro Station Gates of Danube & Jebel Ali)

Jafza South

* The following gates will be open for 24 hours at Jafza South

(Gates 11, 12)

Any overtime worked during the holiday will be paid in accordance with the public holiday rate.

In order to keep you informed of the latest rules regulations, as well as our inspection procedures, we have recently published a soft copy of the ninth edition of the Free Zone Rules for companies operating within Jafza.

Please click here to learn more about the rules and regulations. Read about the inspections of customer premises under Articles 12, 14, 17, as well as article 20 (List of Violations Code, pages 45-46).

You can now access even more services through Dubai Trade, which is designed to provide you with a seamless experience in the Free Zone.

With the latest update, you can apply for the following service via Dubai Trade starting from 1 November 2023:

•    Withdrawal of Cash Guarantee

Please note that the related documents for this service must be submitted through Dubai Trade, not via email.

You can now access even more services on the Jafza app, which is designed to provide you with a seamless experience in the Free Zone.

With the latest update, you can apply for the following services:

Services available via Dubai Trade Login:
•    Apply for additional visa quota.
•    Apply for additional shift.
•    Submit bank guarantee paper.
•    Withdraw bank guarantee paper.
•    Update medical insurance.

Services available via Employee Login:
•    Renew Permanent Identity Card.
•    Renew Temporary Access Card.
•    Renew Temporary Identity Card.
•    Renew Permanent Access Card.

Download it on the App Store and Google Play today.

In line with the annual initiative of the Ministry of Human Resources & Emiratisation to protect employees from the extreme summer heat, mandatory mid-day break has come into effect until 15th September 2023.

Working under direct sun and outdoors are prohibited between 12.30 PM and 03.00 PM to protect employees from heat exhaustion, heat stress, heat stroke and related illnesses.

In exceptional cases where continuous work is required, employers must provide workers with cold water and other recommended items by the UAE’s health authorities such as salt and lemon. They must also provide first aid at the workplace and get the necessary approvals from Jafza.

Failure to comply with the above will result in penalties.

In coordination with the Roads and Transport Authority (RTA), the existing RTA bus route for F54 has been extended to serve a larger area in Jafza South, making daily commutes more convenient (view map).

For detailed information about the route, including the full schedule and specific stop locations, please visit the RTA website

We are confident that this new route extension will significantly benefit your employees and contribute to a more accessible and well-connected Jafza community.

Jafza is committed to keeping you informed about the latest developments in our processes to help your operations to run smoothly.

Therefore, kindly note that from today, 26th of April, 2020, we will be enabling the License Attestation service with Electronic Data Verification (EDV) number through the Dubai Trade Portal (instead of physical delivery via courier), to help the concerned person verify the authenticity of the document from the below-mentioned link to avoid any misuse of License.

Link: https://edv.ezw.com

Clearance Letter has been automated for all Jafza customers, effective 23rd March, 2022.

The Clearance Letter will now be sent electronically via email to the company’s registered email address.

We are pleased to inform you that the Asset and Property Management NOC for Modification, Construction, fit out Works, Building Completion Certificate, Concept Design Approvals, etc. will be automated for all Jafza customers effective from today Monday, 27th of June 2022.

The submission will be online. You can access the service by following the steps:

1. Log in to "www.dubaitrade.ae"
2. Click on the Asset and property management
3. Select "JAFZA Lease APM NOC”.
4. Select the service "Type of NOC to be applied"

Electronic Letter will be issued, and it will be sent as an attachment to company’s registered email account in PDF format. The document is password protected and Password (EDV number) will be sent by SMS to the provided contact mobile number.

For any clarification with regards to NOC can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. .

To view user manual please click here.

“JAFZA signage NOC” will be moved under the new created menu “Asset and property management”.

• You must have access card or entry pass issued by Jebel Ali Freezone Authority (Jafza) or Port Customs and Freezone Cooperation (PCFC)

• Yes, access card holders (PAC, PIC, TAC, TIC etc.) can apply for Gate Enrolment service

• Subject to rules and regulation issued by relevant authorities such as RTA, Dubai Police etc.

There is no doubt that the ease of spreading infection from the COVID-19 these days poses a threat to our health, and the way we do business. Preserving our employees lives and health, should be our priority. This is the only way not to go back into lockdown.

Therefore, we must continue monitoring our workplace, and urging our employees to follow the UAE government guidelines. This includes practicing keeping social distancing of 2 meters, always wearing a face mask, washing hands frequently and using sanitisers regularly.

As we approach the end of year holiday, we urge you all to celebrate responsibly by adhering to safety protocols/guidelines and avoiding unnecessary gathering and crowds.