PERSONAS - Cargo Owner Pop Up FAQ's

Is there any registration fee?

The costs of Dubai Customs New Registration are AED 100 per Business Type + AED 20 Knowledge and Innovation fees.

What are the documents required for registration?

The following documents are required for registration:

• Valid trade license copy
• Passport, Emirates ID, Residence Permit and Labour Card copies of authorised person and owner
• Undertaking letter for importer (template available for download in the registration application HERE)

Do I have to come to the Customs office in order to submit the required documents

There is no need of manual submission, just fill the application and upload the documents on the website www.dubaitrade.ae

What Business Type should I select if I hold a Free Zone license?

Choose Business Type as “Free Zone” if your license is issued by a Dubai based Free Zone authority. It is also mandatory to register a Facility as “Free Zone”. Choose Business Type as “Importer and Exporter” if your license is issued by other emirates Free Zone authority. It is not mandatory to register a Facility in this case.

What License Type should I select if I hold an Industrial license?

If you hold an Industrial License from the Ministry, you have to choose the license type as “Industrial” and Business Type as “Importer (Industrial) and Exporter (Commercial)”. If you only hold an Industrial License from Economic Department, you have to choose the license type as “Commercial” and Business Type as “Importer (Industrial) and Exporter (Commercial)”.

Do we need to specify any owner or authorised person details at the time of registration?

It is mandatory to register at least 1 Owner and an Authorised Person.

Can I register with Dubai Customs if the residence visas of owner and authorised person are not yet issued/stamped?

It is mandatory to enter the residence permit details of owner and/or authorised person at the time of registration. You will not be able to proceed with the registration process otherwise.