PERSONAS - Airline Agent Pop Up FAQ'S

Is there any registration fee?

The costs of Dubai Customs New Registration are AED 100 per Business Type + AED 20 charged as Knowledge and Innovation fees.

What are the documents required for registration?

The following documents are required for registration:

• Valid trade license copy
• Passport, Emirates ID, Residence Permit and Labour Card copies of authorised person and owner
• Undertaking letter for shipping line agent (template available for download in the registration application HERE)
• Facility registration documents in case of Cargo Handlers and Bonded warehouse Operators.

Do I have to come to the customs office in order to submit the required documents?

There is no need of manual submission, just fill the application and upload the documents on the website www.dubaitrade.ae

I will also be doing cargo consolidation for my customers. Can I register this along with airline agent registration?

Yes, you can. At the time of registration, choose another Business Type as “Cargo Handler” and the Facility Type as “Premises”.

Do we need to specify any owner or authorised person details at the time of registration?

It is mandatory to register at least 1 Owner and an Authorised Person

Can I register with Dubai Customs if the residence visas of owner and authorised person are not yet issued/stamped?

It is mandatory to enter the residence permit details of owner and/or authorised person at the time of registration. You will not be able to proceed with the registration process otherwise.