Submit Refund Claim

Description

This service is provided to the Customers to submit a claim to refund of deposit or release of guarantee paid in lieu of Customs duty

Service Delivery Procedure

  • Submit the application through all available channels
  • Pay service fees
  • Receive notification of accomplishing the service
1
Submit the application through all available channels
2
Pay service fees
3
Receive an email with the company registration and the customs code

Service Fees

AED 50 per Declaration
AED 20 Knowledge and Innovation fees will be added on top of any service costs AED 50 and above
No Fees
No Fees

Required Documents

Proof of export for goods as the following:

  • By Sea: Exit/Entry certificate, Copy of Export Declaration or copy of Manifest
  • By Air: Exit/Entry Certificate, Copy of Export Declaration
  • By Land: Exit/Entry certificate, copy of export declaration or Copy of manifest
  • None
  • None

Terms & Conditions

Service Delivery Channel:

Customs Center
Website(Companies)
Mobile Web(Companies)

Service Completion Time:

5 Working Days

Relationship Type:

From Government to Business
From Government to Individuals

Target Category:

Companies
Individuals

Service Type:

Transactional

Service Hierarchy:

Sub Service

Service Urgency:

N/A

Service Interconnection:

Submit Customs Declaration

Service Limitation:

N/A

Service Delivery Time:

Available around the clock (Online and Mobile Web)
Refer to Service delivery centers working hours time table

Bundle:

N/A