The signature is now automated for the “Indemnity Letter” and “Nil Mark Agreement” documents, hence physical signatures on the documents are no longer required. Agents will receive both “Indemnity Letter” and “Nil Mark Agreement” documents on their email to be signed electronically and mailed back to DP World for internal review.
We are pleased to announce the launch of ‘Sea-Air Containers’ service on Dubai Trade. The new service is implemented for customers to submit the list of containers carrying Sea-Air cargo which need to be further transshipped by Air through Dubai Airports. The Sea-Air containers list must be submitted before the vessel’s arrival so that these containers can be planned for priority discharge and stacked in a dedicated area for faster delivery. However, priority discharging will always depend on the containers’ stowage location and vessel operation…
On the occasion of Eid Al Fitr, the Administrative Offices at Jebel Ali Port and Mina Rashid will be closed from Saturday, 30 April 2022 (corresponding to 29 Ramadan 1443) until Friday, 6 May 2022. Work will resume on Monday, 9 May 2022 at normal business hours from 7:30AM to 3:30PM. The operation timings during the holidays will be as follows: Container Terminals: Container Terminals will be closed from 0400 hours to 0900 hours on the first day of Eid, after 0900 hours the operations…
On the occasion of Eid Al Fitr, the Administrative Offices at Mina Al Hamriya will be closed from Saturday, 30 April 2022 (corresponding to 29 Ramadan 1443) until Friday, 6 May 2022. Work will resume on Monday, 9 May 2022 at normal business hours from 7:30AM to 3:30PM. The operation timings during the holidays will be as follows: Operation Counter 24 hours Vessel Operation 24 hours Gate 2 Operation 24 hours Below are the contacts details for any inquiries related to Ministry of Climate Change…
On the occasion of Eid Al Fitr, the Administrative Offices at Dubai Creek and Deira Wharfage will be closed from Saturday, 30 April 2022 (corresponding to 29 Ramadan 1443) until Friday, 6 May 2022. Work will resume on Monday, 9 May 2022 at normal business hours from 7:30AM to 3:30PM. The operation timings during the holidays will be as follows: Operations: 06:00 – 24:00 Registration Counter: 06:00 – 16:00 Marine Tower: 24 hours
As Ramadan is due to start soon, we would like to inform you that the official working hours during the holy month of Ramadan for DP World UAE and its subsidiaries are as below: Commercial and Administrative Departments Monday to Thursday: 08:00 – 14:30 Friday: 07:30 – 12:00 Container Terminals Operations will continue as normal Gate operations will continue 24 hours General Cargo Normal Hours: Monday to Saturday: 08:00 – 14:00 Overtime: Monday to Saturday: 14:00 onwards Sunday: Full Day Break hours: Iftar break: 19:00…
As Ramadan is due to start soon, we would like to inform you that the official working hours during the holy month of Ramadan are 08:00 - 14:30 from Monday to Thursday and 07:30 – 12:00 on Friday for the administrative offices at Dubai Creek and Deira Wharfage. The operations timings during Ramadan will be in shifts as follows: Operations: 06:00 – 24:00 Registration Counter: 06:00 – 24:00 Marine Tower: 24 hours Break Hours: Iftar Break: 19:00 – 19:45 Suhoor Break: 03:30 – 04.00
As Ramadan is due to start soon, we would like to inform you that the official working hours during the holy month of Ramadan are 08:00 - 14:30 from Monday to Thursday and 07:30 – 12:00 on Friday for the administrative offices at Mina Al Hamriya. The operation timings during Ramadan will be as follows: Operation Counter Is remaining 24 hours Vessel Operation Is remaining 24 hours Gate 2 Operation Is remaining 24 hours Break Hours: Iftar Break: 19:00 – 19:45 Suhoor Break: 03:30 –…
In line with our efforts to continuously improve our services, we are relocating our wash bay facility from Strip Yard 1 to the Freezone Marshalling Yard effective 21 March 2022. This will contribute to centralise our services and facilitate customers' access to inspection and cleaning services, which are both located in the Al Yalayis Street Depot and the Freezone Marshalling Yard (behind the NMC clinic in JAFZA). In case of queries, you may reach out to our operations team at This email address is being protected from spambots. You need JavaScript enabled to view it. Boxcare inspection locations: Al…
By deploying 40 years of our experience in logistics and supply chain industries and in line with our efforts to support your growth, DP World has recently launched its trade finance platform called CARGOES Finance By DP World. The new, innovative platform links importers, exporters, and logistics companies with financial institutions across the globe, helping them avail of attractive working capital solutions. Businesses can reach out to multiple financial institutions and get access to a variety of trade finance products including invoice factoring, invoice discounting,…
Following the UAE Government’s announcement to switch weekends to Saturday and Sunday with a 4.5-day work week, we are glad to inform you of our compliance with this decision at DP World UAE Region. Therefore, starting from 1 January 2022, the weekend will officially change to Saturday and Sunday, with 4.5 hours of work on Friday (from 7:30 am until 12 pm). The working hours from Monday to Thursday remain unchanged. In compliance with this, please note the below changes: Administration office hours: Monday to…
Following the UAE Government’s announcement to switch weekends to Saturday and Sunday with a 4.5-day work week, we are glad to inform you of our compliance with this decision in Mina Al Hamriya. Therefore, starting from 1 January 2022, the weekend will officially change to Saturday and Sunday, with 4.5 hours of work on Friday (from 7:30 am until 12 pm). The working hours from Monday to Thursday remain unchanged. In compliance with this, please note the below changes: Administration office hours: Monday to Thursday:…
DP World is on a journey of business transformation into a data-driven supply chain logistics provider. Strategic acquisitions and new product innovations are rapidly changing the reach and scope of DP World. In a complex world, it can be difficult to keep fully abreast of important changes. So, we are evolving our visual identity to ensure that all our businesses are instantly recognisable as part of the DP World family to emphasise the connectedness across our businesses and around the world. As part of this…
On the occasion of the New Year 2022, the Administrative Offices at Mina Al Hamriya will remain closed on Saturday, 01 January 2022. The operation timings during the holidays will be as follows: Operation Counter (From 8:00 AM to 4:00 PM) Vessel Operation (From 6:00 AM to 10:00 PM) Gate 2 Operation Is remaining 24 hours Below are the contacts details for any inquiries related to Ministry of Climate Change & Environment and Dubai Municipality: Ministry of Climate Change and Environment: Dr Talaat-Vet Quarantine: 0505472196…
On the occasion of the “New Year 2022”, DP World UAE Administrative Offices at Jebel Ali Port and Mina Rashid will be closed on Saturday, 01 January 2022. Terminal operations will continue as usual. Receiving and delivery of cargo can be provided upon request from customers on prior notice. During the holiday period, all charges will be raised according to the public holiday rates listed in the Port Tariff.
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