Submit Customs Declaration


This service allows clients or passengers to declare and obtain clearance for the movement of goods in and out of the emirate of Dubai under the following regimes:

  • Import
  • Export
  • Origin and Economic Agreements
  • Transit
  • Transfer
  • Temporary Admission

Service Delivery Procedure

  • Submit the application through all available channels
  • Pay service fees
  • Receive notification of approval on accomplishing the declaration
Submit the application through all available channels
Pay service fees
Receive notification of approval on accomplishing the declaration

Service Fees

Fees vary according to the customs declaration type and shipping channel:

  • Import: AED 15.00 – AED 100.00
  • Export: AED 15.00 – AED 100.00
  • Transit: AED 15.00-AED 80.00
  • Transfer: AED 80.00
  • Temporary Admission: AED 100.00

For more details, see the Services Guide - Appendix(B)

AED 20 Knowledge and Innovation fees will be added on top of any service costs AED 50 and above

AED 25.00
AED 25.00

Required Documents

  • Invoice
  • Packing list
  • Certificate of Origin
  • Permit from restriction entities
  • Customs declaration of which the information is being amended (e.g. If invoice information is amended, then invoice needs to be provided)
  • Customs declaration requiring cancellation (documents may vary based on reason of cancellation)

Terms & Conditions

  • In case of amendment on customs declaration type from (Import) to (Import for Re-export) an additional fees of AED 300 will be charged.
  • A fine of AED 500 applicable on amendment of Invoice level goods information

Service Delivery Channel:

Customs Center
Website (Companies)
Mobile Web (Companies)
B2G (Companies)

Service Completion Time:

2 Working Hours

Relationship Type:

From Government to Business
From Government to Individuals

Target Category:


Service Type:


Service Hierarchy:

Sub Service

Service Urgency:


Service Interconnection:

Request Business Registration

Service Limitation:


Service Delivery Time:

Available around the clock (Online and Mobile Web)
Refer to service delivery centers working hours time table