Local Departments


Dubai Exports


The Dubai Exports established in 2006 and having commenced operations in 2008, is the official Trade Promotion Agency of Dubai, mandated to facilitate businesses to enter or expand into foreign markets. Our mandate is to contribute in the enhancement of Dubai’s position as an international trade hub through building through developing the local exporter capabilities and initiatives that target an increase in the volume and diversity of Dubai’s exports, while facilitating penetration of Dubai’s goods and services into new foreign markets.


For more information visit: Dubai Exports Website




Road & Transport Authority


With a vision of safe and smooth transport for all, Roads and Transport Authority (RTA) is responsible for planning and providing the requirements of transport, roads & traffic in the Emirate of Dubai, and between Dubai and other Emirates of the UAE, neighbouring countries in order to provide an effective & an integrated transport system capable of achieving Dubai's vision & serving the vital interests of the Emirate. RTA is responsible for planning and providing the requirements of transport, roads & traffic in the Emirate of Dubai, and between Dubai and other Emirates of the UAE, neighbouring countries in order to provide an effective & an integrated transport system.


For more information visit: Roads & Transport Authority Website




Dubai Statistics Center


Dubai Statistics Center is the official source responsible for providing statistical data in the Emirate of Dubai. The Center undertakes statistical activities, carrying out the general census of population, and the count of housing and establishments. It conducts economic and social statistical surveys and publishes statistical books and bulletins for the Emirate of Dubai as a whole. The Center has created a modern and comprehensive statistical system ensuring that it has become the only official source for the collection, analysis and publication of statistical information and data for Dubai.


For more information visit: Statistics Center Website




Dubai Police


Dubai Police has proven to be the most forward thinking and progressive Arab police force today. Dubai Police was the first Arab police force to apply DNA testing in criminal investigations, the first to use electronic finger printing, and the first Arab department to apply electronic services. It employs over 17,000 officers of the highest educational standards of any organization.


For more information visit: Dubai Police Website


Dubai Municipality


Dubai Municipality provides municipal or public services to a diverse population in Dubai. Its work includes urban planning and supervision of construction, environmental protection and improvement, conservation of public parks, regulating and ensuring international quality standards in construction and building materials, food & consumable items, professional services in laboratory certification and accreditation.


For more information visit: Dubai Municipality Website




Dubai Customs


Set up by the late HH Sheikh Rashid, Dubai Customs is in the process of realizing the dream of becoming a world-leader in Customs operations. Since its inception Dubai Customs has been delivering a high quality service to the community, industry and commerce which has become an obsession within the organization. Dubai Customs' efforts to facilitate trade and the movement of people across our borders while protecting its integrity is of vital importance with the influx of commerce and people to this city. Dubai Customs collects Customs revenue and helps administer measures that promote fair trade practices.


For more information visit: Dubai Customs Website




Dubai Civil Aviation Authority


Dubai Civil Aviation Authority (DCAA) is the governing body that undertakes the development of the air transport industry in Dubai and oversees all aviation related activities, including management of Dubai International Airport as well as the new Al Maktoum International Airport in Jebel Ali. The Authority oversees the administration and coordination of all matters related to civilian airport operations, including traffic rights, operating permissions, flight training, duty free shops, and cargo including the Dubai Cargo Village, Dubai Duty Free, Dubai International Hotel and Dubai Aviation Club.


For more information visit: Dubai Civil Aviation Authority Website 




Dubai Health Authority


The DHA’s aim in Dubai is to provide an accessible, effective and integrated healthcare system, protect public health and improve the quality of life within the Emirate. This is a direct translation of the objectives of the Dubai Strategic Plan 2015 launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum. Keeping the strategic plan in mind, the DHA’s mission is to ensure access to health services, maintain and improve the quality of these services, improve the health status of nationals, residents and visitors and oversee a dynamic, efficient and innovative health sector.


For more information visit: Dubai Health Authority Website


Department of Economic Development


The Department of Economic Development (DED) commenced with a mission to contribute to economic planning and business sector regulation by recommending policies and preparing development programmes and projects by developing the best resources possible. The DED portal is an extension of the department's endeavors to provide the best possible service therefore leading to customer satisfaction at all times. The portal provides the latest data for socio-economic indicators in Dubai’s economy and some of its eServices include checking the status of transactions and paying inspection fines.


For more information visit: Department of Economic Development Website




Dubai eGovernment


Dubai eGovernment refers to Dubai Government’s use of Information and Communication Technology (ICT) to provide government services to citizens, residents and visitors (G2C), to businesses (G2B), to other government entities (G2G) and to government employees (G2E); using multiple channels, in line with its vision of easing the lives of people and businesses interacting with the Government. The strategic importance of embodying the eGovernment concept stems from its aim to reinforce Dubai’s position as a leading knowledge and economic hub.


For more information visit: Dubai eGovernment Website 




Land Department


Dubai Land Department (LD) handles all matters of legalization for sale and purchase of lands and approves, organizes and documents real estate trading operations within Dubai.


For more information visit: Land Department Website




Dubai Chamber


Established in 1965, Dubai Chamber of Commerce and Industry (Dubai Chamber) is an indispensable source of competitive advantage for the business community in Dubai as it provides maximum support and assistance for furthering the business climate in the region, in line with its mission.


For more information visit: Dubai Chamber Website




Dnata is the largest supplier of ground handling, cargo and travel services in the Middle East and an accredited member of the International Air Transport Association (IATA). With headquarters in Dubai, Dnata Cargo is one of the leading cargo services operators in the Middle East. The region has grown exponentially over the past years as a vital hub for commercial activity, especially within the logistics and cargo segments. With a culture of excellence in customer service, Dnata Cargo has grown in strength both within the region as well as internationally and continues to set pioneering practices and standards in the industry.


For more information visit: Cargo Services - Dnata Website




Emirates SkyCargo


Emirates' 147-strong fleet is one of the youngest in the skies. Emirates SkyCargo’s fleet includes seven freighters (three Boeing 747-400Fs, two 747-400ERFs and two 777Fs) and now serves 102 destinations in 62 countries on six continents.In the 2009-10 financial year, Emirates SkyCargo carried 1.6 million tonnes of cargo, an improvement of 12.2 percent over the year’s previous 1.4 million tonnes. The finest service in the sky is supported by the finest facilities on the ground. Much of the success is attributable to the systems and equipment at the Cargo Mega Terminal (CMT), acknowledged by the industry as one of the most modern and efficient cargo terminals in the world.


For more information visit: Emirates SkyCargo Website




Dubai Airport Freezone


Dubai Airport Freezone's steadfast motivation and ambition is to be a premier provider of business services for demanding international customers. Dubai Airport Freezone aims to make the process of running a new business as easy as possible. They help with your business by swiftly dealing as a one-stop-shop with your office space requirements, registration, licensing, visa processing and an array of further operational and administrative services.


For more information visit: DAFZ Website




Dubai International Airport


Dubai International Airport has two terminals through which passengers can depart Dubai, depending on the destination they are travelling to. The Departures Hall offers 221 check-in desks with state-of-the-art 42 inch plasma screen providing bilingual displays of flight information and also guiding passengers to the desired check-in counters.Inaugurated on May 1st 1998, to alleviate congestion from Terminal 1, Terminal 2 caters to point to point, scheduled, charter, executive and special interest flights. Situated to the North of Terminal 1, and accessed from Al Towar Road (Galadari roundabout) and Rashidiya, the new spacious single story building is designed to ensure the comfort of passengers.


For more information visit: Dubai International Airport Website






The Dubai Real Estate sector is attracting top talent from around the world and millions of dollars of FDI. This unprecedented growth and interest at a global scale, allows to introduce a new concept of an online, virtual, real estate community. The Dubai Real Estate Community makes it possible for stakeholders to collaborate and communicate together more effectively, work and learn using state of the art communication and collaboration technologies.This is the initial phase of one of the Real Estate Regulatory Authority's (RERA) services to the sector. The vision of RERA and its partners is to establish robust and reliable services that will provide increased performance and a solid foundation for future, more advanced services and growth.


For more information visit: RERA Website