There will be 6 awards under this category as following:
      1. Smart Services Award for M-Token Services
      2. Smart Services Award for Free Zone Service
      3. Smart Services Award for Clearance Services – Customs Broker
      4. Smart Services Award for Clearance Services – Trader
      5. Smart Services Award for Payment Services
      6.Electronic Services award to Shipping Agent for General Cargo Service    
Award Criteria

This year, the winners are chosen based on a criteria that reflects the highest increase in business transactions with the following conditions:

1. Company should be registered with Dubai Trade Portal
2. Calculations based on growth mobile transactions in comparison to online transactions

Key Services

M-Token Services
Haulier Nomination Amend New
Haulier Nomination Request New
e-Token Generation
Free Zone Services
Jafza Letter Request
Jafza Employment Visa New
Jafza RP Renewal
Jafza RTA Letters
Jafza Offshore Letters
TP Employment Visa New
Jafza EP Can Unutilized
Jafza Registration Letters
TP RP Renewal
TP Letter Request
DCZ Employment Visa New
DCZ RP Renewal
Jafza Attest of Comp Rep Cards
Jafza Visit Visa New
DCZ Letter Request
Jafza RP Transfer to New Pass
Jafza RP Renewal JT Change
Jafza RP Renewal with EC Amend
Jafza RP Correction
Clearance Services
Request for Customs Declaration Clearance
Request for Customs Opinion
Request for Guarantees / Deposits Claims and Refund
Request for Inspection Booking
Smart Workspace
Payment Services
DP World Advance Deposit
DP World Prepaid Card
Shipping Agent
General Cargo e-Services

Dubai Exports Awards

Dubai Exports, an Agency of the Department of Economic Development, Government of Dubai, is committed to working with organizations in Dubai and the UAE to grow exports on a world-scale. By recognizing high achievers, the experiences and successes can be shared within the export industry which will ultimately contribute to the economic development of the UAE. The awards will also assist to further develop public awareness of the export industry in Dubai. The success of the awards will ultimately benefit the economy in Dubai and the UAE and by highlighting those successful businesses, it will encourage more to explore the opportunities.
The Dubai Export Awards celebrate the success of UAE exporters by recognizing and awarding organizations that have demonstrated innovation, best practice and outstanding export / re-export achievement in Dubai and the UAE. Award categories in 2018 are as follows:
  1. All applications must be submitted officially online (currently on and terms & Conditions of Site use shall be followed.
  2. Award Organizer will not be responsible for applications which may be incorrectly uploaded or not received. Applicants will receive a confirmation of their online applications, failing which they may write to This email address is being protected from spambots. You need JavaScript enabled to view it.
  3. The decision of the judges shall be deemed final. The organizers will not be obliged to justify their decisions or enter into any correspondence with applicants on any disputes.
  4. Any information supplied by the applicant will be treated as commercial-in-confidence.
  5. Media coverage of the event is expected & applicants shall make themselves available for press interviews.
  6. Finalists in all categories are expected to attend the awards ceremony (January/February, 2019). Dates will be made available as soon as decided upon.
  7. The judging panel shall have the right to verify the information provided in application forms, if required.
  8. Submission of an application form indicates acceptance of the General Rules of Entry, terms and conditions. It is expected that all applicants will adhere to the same.
By winning the Dubai Export Awards exporters will have the opportunity to:
  1. Receive DE & SGS Middle East Joint Certification & Mark as “Verified Exporter”, subject to meeting criteria.
  2. Priority to manufacturers (Category: New Exporter, Innovative Exporter) for 1 year free exhibit at DE Exhibition Hall at Export Resource Centre
  3. 5 prioritized (free) DE Market Intelligence (QMA) Reports on global markets.
  4. Use DE/DW Award logo on their letter heads/promotional material as per guidelines
  5. Raise Winner profiles in local/international markets through publicity generated by Awards Program
  6. Increase credibility amongst potential local and international buyers and customers.
  7. Enhance reputation within the UAE business community in both the public and private sectors
  8. Media attention: Local/national media exposure through Awards Event Coverage.
  9. Networking opportunity with government and other businesses at event.
  10. Winners’ companies logo & profile will be uploaded on Dubai Exports website & Social Media
  1. Entries are open to UAE corporate entities (with an appropriate license as per Award category), registered in UAE and exporting through Dubai The organization should operate as a separate business/entity if part of a larger organization;
  2. Annual Information/data provided/submitted for the sake of the award shall be collated for the respective calendar year only.
  3. By filling/submitting application for the award, the company/ exporter, confirms through self-declaration, that all the information provided is authentic and with necessary evidences.
  4. All efforts shall be taken to fairly evaluate the applicants. Decision by the Awards Evaluation Committee shall be final and indisputable
  5. Entries (along with complete evidences) must be submitted online through Dubai Trade’s ESEA ( online Portal or as advised subsequently. Follow up can be done through This email address is being protected from spambots. You need JavaScript enabled to view it.
  6. The short listed entries may be required to permit a site visit / document verification check and possibly make a presentation to the judges. Score will be considered zero (0) and company will not be considered for Award if evidences not submitted/ satisfactory
  7. The winner and runner up companies will get an opportunity to attend the Award ceremony where however, only the award winners (1st. Place for each category) will be announced and invited on stage for the award. Runners up will be provided DE Plaque and certificate separately.
  8. Each Winner and Runner up, grants DP World and Dubai Exports permission, without compensation, to use its name, logo and photograph/likeness/quotes and/or entry in promoting this or similar awards programs in the future.
  9. To successfully submit an entry; the company must accept Dubai Exports terms and conditions and provide the necessary authenticated Entry Form with due evidences. Applications submitted without complete evidences/ supporting documents will not be considered for the award.
  10. Exports by the company for the CY (Current year, 2018) is mandatory to qualify for each year’s award cycle.
  11. Winners and Runners Up of Dubai Exports Awards of the previous year (PY cycle, 2017) are not eligible to apply for the (CY) current cycle.
Key Timelines (11th. Cycle ESEA Awards)
  1. Online Entry Process Opens: November 15, 2018
  2. Online Entry Process Ends: December 31st, 2018
  3. Winners Announcement: At the 11th ESEA ceremony (Q1, 2019).