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About ESEA


The ESEA was first initiated in 2008 to honour Dubai Trade's distinguished clients who have been the most active online performers throughout the year. It is targeted at promoting the adoption of e-Services, and encouraging customer's migration to online platform, which in turn will contribute in establishing Dubai as the ideal trade and logistics hub of the world. Since the 5th cycle of the award, the ESEA is honoured to be held under the patronage of His Highness Sheikh Maktoum Bin Mohammad Bin Rashid Al Maktoum, Deputy Ruler of Dubai.

Winners in the six award categories are nominated based on total number of transactions conducted on both online and using their smartphone throughout 2018.



     Dubai Trade's E-Services Excellence Award has many objectives, which include the following:

  • Encouraging mobile and electronic service adoption & building customer loyalty by awarding the best performing companies.
  • Recognizing achievements in innovation and use of technology to transform trade processes.
  • Celebrating the success of digital transformation in trade & logistics activities.
  • Spreading awareness of Dubai Trade Portal as the single window for trade facilitation in Dubai.


There will be 6 awards under this category as following:
      1. Smart Services Award for M-Token Services
      2. Smart Services Award for Free Zone Service
      3. Smart Services Award for Clearance Services – Customs Broker
      4. Smart Services Award for Clearance Services – Trader
      5. Smart Services Award for Payment Services
      6.Electronic Services award to Shipping Agent for General Cargo Service    

Dubai Exports Awards

Dubai Exports, an Agency of the Department of Economic Development, Government of Dubai, is committed to working with organizations in Dubai and the UAE to grow exports on a world-scale. By recognizing high achievers, the experiences and successes can be shared within the export industry which will ultimately contribute to the economic development of the UAE. The awards will also assist to further develop public awareness of the export industry in Dubai. The success of the awards will ultimately benefit the economy in Dubai and the UAE and by highlighting those successful businesses, it will encourage more to explore the opportunities.
The Dubai Export Awards celebrate the success of UAE exporters by recognizing and awarding organizations that have demonstrated innovation, best practice and outstanding export / re-export achievement in Dubai and the UAE. Award categories in 2018 are as follows: