To get the Dnata Cargo Handler code for Cargo coming in Dubai World Central (DWC) search for “DWC-FG8” in cargo handler name field

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Bill Payment option has been added in Mirsal II to Top up CDR, SG & Debit Account

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Employee and RTA related letter formats have been recently changed.

The Letter format features both English and Arabic Content &  Standardized Authority signatory across all letter types.

These enhancements will have no impact on the process of raising a service requests.

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How to track your Submitted Claim Request?

Click on Claims and then Track Request and enter the Claim Request number to get the exact status.

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In order to further facilitate your online payment transactions  on Dubai Trade Portal, we are pleased to announce that we have added e-dirham as an alternative payment method to process your subscription payments online.

Enjoy using the new e-dirham card with advanced features including:

•    5 types of e-dirham cards: Red, Blue, Gold , Silver and Green, customised to fit your individual needs
•    Cards can be issued from all branches of National Bank of Abu Dhabi. Bank account is not required
•    Easy loading and reloading of funds through all branches, ATMs and cash deposit machines of National Bank of Abu Dhabi
•    Safe to use online for worldwide e- commerce transactions

For more information on the new generation of e-Dirham cards, please click here.

For more information on other payment methods available for Dubai Trade Subscription, please click here.


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Certificates of Attendance are now available on Dubai Trade's e-Store,  build up a credible portfolio to better equip your resume in today’s competitive job market. Click here

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Confused on which Deceleration type to use, dont be no more!
Dubai Trade launches the new Declaration Assistant Wizard
http://www.dubaitrade.ae/declaration-assistant

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Manage your business online and subscribe to Dubai Trade Portal, click here to read more

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Dubai Trade’s Training Centre Awarded ISO Certification, click here to read more

 

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News & Updates

Dubai Trade records impressive growth in first half of 2015

Dubai Trade records impressive growth in first half of 2015
In line with the rapid growth of Dubai’s economy, recent statistics released by Dubai Trade, the online gateway for trade and logistics services in Dubai, show promising growth figures in the first half of 2015, as compared to the same period last year.

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Dubai to become one of world’s top maritime centres in 5 years

Dubai to become one of world’s top maritime centres in 5 years
  A recent international survey conducted by Menon Business Economics Group, the organization for benchmarking maritime capitals of the world, predicts that Dubai will rank among the top 7 leading maritime centres in the world in the next five years.  

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Annual ‘Majlis Jafza’ Honours Strategic Partners

Annual ‘Majlis Jafza’ Honours Strategic Partners
HE Sultan Ahmed Bin Sulayem, Chairman of Ports, Customs and Free Zone Corporation and Chairman of DP World yesterday stressed the importance of innovation as a national priority for progress and the basis of achieving the Dubai 2021 vision.

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GDRFA-resizedDubai, UAE – Dubai Trade, the premier cross-border trade facilitator under Dubai World, has signed a memorandum of understanding (MoU) with the General Directorate of Residency and Foreigners Affairs (GDRFA) which will bring about major enhancements to the processing of entry and exit permits for vessels and their crews for the benefit of both, the GDRFA and the trading community.

The agreement will primarily lead to creating the online versions of GDRFA Vessel Entry and Exit Permits on Dubai Trade Portal to fully automate the application process, allowing shipping agents to apply for permits through the portal 24 hours before a vessel’s arrival.

The system will allow online access and trouble-free exchange of unified information on permits between all stakeholders around the clock. This will improve all relevant processes between the concerned parties, leading to higher information accuracy and substantial reduction in time and effort required for the permits. The system will markedly speed up the entry and exit procedures for tens of thousands of vessel crew members who annually access Jebel Ali Port.

Commenting on the MoU, HE Jamal Majid Bin Thaniah, Chairman, Dubai Trade, said: “Dubai Trade has gained a profound experience in the application of technology and best practices for transforming supply chain processes and services into a highly efficient online platform. This allows us to offer innovative, secure and user-friendly solutions for complicated and lengthy government processes and services. We are glad today to put our expertise in the service of the General Directorate of Residency and Foreigners Affairs, which has an excellent record in early adoption of technology and customer service best practices. This is a qualitative move, which we hope will open the door for more cooperation in future.”

Praising the technical expertise of Dubai Trade’s team, Major General Ahmed Mohammed Al-Marri, Director of the General Directorate of Residency and Foreigners Affairs, said: “Dubai Trade Portal ideally meets the objectives we seek in transforming the two key services concerning vessel and crew entry and exit permits. From the operational point of view, it will eliminate the probability of any human error and incomplete data entry by immigration staff, while transferring accountability for information validity to shipping agents. On the customers’ side, we expect greater satisfaction, as they will not need to visit our counters as often, nor spend long time waiting in queues. Overall, this will not only reduce time and effort to obtain the permits for both GDRFA and customers, it will make them available well in advance before a vessel’s arrival.”

In his turn, Eng. Mahmood Al Bastaki, CEO, Dubai Trade, said: “Our cooperation today with GDRFA is the fruit of Dubai Trade’s relentless efforts to streamline all trade-related services in Dubai and make them easily, securely and instantly available online to the trade supply chain community through a single electronic window. Dubai Trade seeks to facilitate trade not only by transforming services into e-services but by resorting to innovation to enhance the whole cross-border trading experience.’

Al Bastaki added: “All information pertinent to the online permits will be made compliant with ISPS (International Ship and Port Facility Security) code and standards, which provide higher security measures, with responsibility shared by all stakeholders. Vessel Rotation information will be validated using DP World systems, with all information sent to Security and Port Operations for their operational purposes.”

The MoU signing ceremony was attended by Mohammed Al Muallem, Senior Vice President and Managing Director of DP World, and Major General Obaid Muheir bin Surour, GDRFA Deputy Director, along with a number of senior officials.

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Training & Education Provider of The Year

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Training Calendar

DP World Payment, Gate Pass, GC Gate Advice & Transportation eServices

A course on DP World payments, e-token, e-gate pass, e-gate advice, landing certificates and NOC e-services.


Mirsal 2 Training

A course on Dubai Customs Mirsal 2 Declaration e-services.


Dubai Trade Basics

An introductory course to Dubai Trade registration, user management & subscription


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