Dubai Trade gears up for the 7th ESEA, click here to read more

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Dubai Trade's grows impressively in the first half of 2014, read more

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Dubai Trade Signs Agreement with RSA Insurance, read more

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Dubai Trade’s Trainer Recognised with the International Young Achiever Award, read more

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Dominican Republic Customs Visit Dubai Trade Offices on Sunday the 15th of June 2014 to obtain knowledge about Customs procedures and more Port Community Systems in Dubai

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Watch the coverage of the Industry Breakfast Series organised by University of Wollongong in Dubai (UOWD), watch now

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Dubai Trade launches “Tradeshield" Online Cargo Insurance Platform, read more

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Dubai Trade was proudly presented with the “Training & Education Provider of The Year” Award for the 2nd year in a row at the 2014 Supply Chain and Transport Awards (SCATA)

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EIR Enquiry service on Dubai Trade Portal now allows customers to re-print EIR Copy up to 60 Days of EIR Generation date

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Learn how much each online transaction on Dubai Trade save the trader and environment, click here to read more

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Watch how Dubai Trade evolved during the past decade and a brief on all the products and services in this following video, click here to view

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Dubai Trade has created the “Reset Password” service that is used to automatically generate a new password which will be sent to your registered email address.

This e-Service will consequently replace the “Password Reminder” service that is currently located under DP World, Jafza and DMCC service pages. You can use this e-Service in case if you have lost or forgotten the password used to login to Dubai Trade Portal.

Users that prefer to use the “Forget Password” on their login pages will also be redirected to the new “Reset Password” page for obtaining a new password.

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CMA CGM sailing schedules are now live on Dubai Trade's Vessel Schedules eService

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You can now download the new Certified Trade & Logistics Professional brochure. Click here to download

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Do you know that Statistical Quantity Unit in Customs Declarations differs from one HS Code to another

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Do you know that if your declaration is “Suspended”, it means that Customs need more information or extra documents that you can provide online 
 Do you know that if your declaration is “Suspended”, it means that Customs need more information or extra documents that you can provide online 

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News & Updates

Dubai Trade gears up for the 7th ESEA

Dubai Trade gears up for the 7th ESEA

Annual flagship event initiated in 2008, aimed at encouraging trade and logistics firms to increase the adoption of e-Services and celebrating the success of digital transformation in the country. 

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Dubai Customs delivers 4.5m transactions in H1

 Dubai Customs delivers 4.5m transactions in H1

The total number of transactions performed by Dubai Customs during the first half of 2014 grew 10 per cent to 4.5 million transactions compared to 4.1 million in the same...

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Professional Talk

Automation & Technology are the Way of the Future

Automation & Technology are the Way of the Future

  2013 was a memorable year for the UAE. Dubai's non-oil foreign trade hit a new high crossing the AED 1.2 trillion record of 2012. Such strong results reflect the effectiveness of the emirate’s economic policies and performance, as well as the strength of Dubai’s world class infrastructure. The successful bid for the World Expo 2020 is a monumental milestone for the UAE and Dubai’s success story, it brings to reality the vision of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, of bringing the premier International event to the our region for the very first time.    

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Training Calendar

Mirsal 2 Training
Begin: Sun, Aug 24, 2014 - 9:00 AM
End: Sun, Aug 24, 2014 - 14:00 PM
A course on Dubai Customs Mirsal 2 Declaration e-services.

Jafza Portal Training
Begin: Mon, Aug 25, 2014 - 9:00 AM
End: Mon, Aug 25, 2014 - 13:00 PM
A course on all JAFZA administrative e-services

DP World Payment, Gate Pass, GC Gate Advice & Transportation eServices
Begin: Tue, Aug 26, 2014 - 9:00 AM
End: Tue, Aug 26, 2014 - 12:00 PM
A course on DP World payments, e-token, e-gate pass, e-gate advice, landing certificates and NOC e-services.

Dubai Trade and GDRFA tie up

GDRFA-resizedDubai, UAE – Dubai Trade, the premier cross-border trade facilitator under Dubai World, has signed a memorandum of understanding (MoU) with the General Directorate of Residency and Foreigners Affairs (GDRFA) which will bring about major enhancements to the processing of entry and exit permits for vessels and their crews for the benefit of both, the GDRFA and the trading community.

The agreement will primarily lead to creating the online versions of GDRFA Vessel Entry and Exit Permits on Dubai Trade Portal to fully automate the application process, allowing shipping agents to apply for permits through the portal 24 hours before a vessel’s arrival.

The system will allow online access and trouble-free exchange of unified information on permits between all stakeholders around the clock. This will improve all relevant processes between the concerned parties, leading to higher information accuracy and substantial reduction in time and effort required for the permits. The system will markedly speed up the entry and exit procedures for tens of thousands of vessel crew members who annually access Jebel Ali Port.

Commenting on the MoU, HE Jamal Majid Bin Thaniah, Chairman, Dubai Trade, said: “Dubai Trade has gained a profound experience in the application of technology and best practices for transforming supply chain processes and services into a highly efficient online platform. This allows us to offer innovative, secure and user-friendly solutions for complicated and lengthy government processes and services. We are glad today to put our expertise in the service of the General Directorate of Residency and Foreigners Affairs, which has an excellent record in early adoption of technology and customer service best practices. This is a qualitative move, which we hope will open the door for more cooperation in future.”

Praising the technical expertise of Dubai Trade’s team, Major General Ahmed Mohammed Al-Marri, Director of the General Directorate of Residency and Foreigners Affairs, said: “Dubai Trade Portal ideally meets the objectives we seek in transforming the two key services concerning vessel and crew entry and exit permits. From the operational point of view, it will eliminate the probability of any human error and incomplete data entry by immigration staff, while transferring accountability for information validity to shipping agents. On the customers’ side, we expect greater satisfaction, as they will not need to visit our counters as often, nor spend long time waiting in queues. Overall, this will not only reduce time and effort to obtain the permits for both GDRFA and customers, it will make them available well in advance before a vessel’s arrival.”

In his turn, Eng. Mahmood Al Bastaki, CEO, Dubai Trade, said: “Our cooperation today with GDRFA is the fruit of Dubai Trade’s relentless efforts to streamline all trade-related services in Dubai and make them easily, securely and instantly available online to the trade supply chain community through a single electronic window. Dubai Trade seeks to facilitate trade not only by transforming services into e-services but by resorting to innovation to enhance the whole cross-border trading experience.’

Al Bastaki added: “All information pertinent to the online permits will be made compliant with ISPS (International Ship and Port Facility Security) code and standards, which provide higher security measures, with responsibility shared by all stakeholders. Vessel Rotation information will be validated using DP World systems, with all information sent to Security and Port Operations for their operational purposes.”

The MoU signing ceremony was attended by Mohammed Al Muallem, Senior Vice President and Managing Director of DP World, and Major General Obaid Muheir bin Surour, GDRFA Deputy Director, along with a number of senior officials.

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