One more Islamic insurer Joins Tradeshield, read more


Dubai Trade honours winners and runners-up of the 8th ESEA Awards, read more




News & Updates

Dubai Trade and PCFC Security Launch 24-Hour Online Gate Pass Service

Dubai Trade and PCFC Security Launch 24-Hour Online Gate Pass Service
Dubai Trade, in collaboration with Ports, Customs & Free Zone Corporation (PCFC) Security has launched “Tasreeh”, an advanced automated gate pass service to help customers enter Jebel Ali Free Zone.  


Dubai Trade Participates in 20th Anniversary of UAE’s accession to WTO

Dubai Trade Participates in 20th Anniversary of UAE’s accession to WTO
Eng. Mahmood Al Bastaki highlights importance of enabling seamless trade and UAE’s position in the global economy during celebration held in Geneva  


Dubai Trade Announces the 9th Cycle of ESEA

Dubai Trade Announces the 9th Cycle of ESEA
Dubai Trade has announced the 9th edition of its annual flagship event, the E-Services Excellence Award (ESEA). The event aims to recognize the best performers in the e-Services adoption on Dubai Trade portal and celebrate the success of digital transformation in trade and logistics activities.


Dubai_Trade_visits_Agility_Global_LogisticsDubai Trade, the innovative end-to-end-online trade facilitation entity under Dubai World, recently held discussions with the senior management, and operational teams of Agility Global Logistics. The discussion(s) covered Dubai Trade premium e-services and ways to enhance the competitiveness of the portal and to serve its customers better. The discussion was held as part of Dubai Trade’s on going customer outreach and service programme initiated to obtain feedbacks on its various online services and appraise the specific needs of the client to enhance offerings in order to improve trade flow. The Dubai Trade team, along with senior officials from DP World and Dubai Customs, met the Agility seniors at their office in Jebel Ali Free Zone- Dubai.

The dialogue between both teams revolved around the services provided through Dubai Trade that facilitate direct online transactions between the Dubai World flagship companies and Agility logistics seeking improvements in areas of concerns. Both parties discussed several options to maximize portal services in order to cater to the entire trade flow.

Eng. Mahmood Al Bastaki, CEO, Dubai Trade, said:
“The campaigns aim to improve and develop Dubai Trade’s e-services based on the actual needs and feedback of the portal users. Agility Logistics is one of the largest and most active users on Dubai Trade Portal. Our meeting with Agility is part of a reflective self-assessment initiative, and is also an effort to better understand and meet the specific needs of our clients by continuously improving the services provided.”

Mohammed Esa & Senior Vice President UAE, Oman & Bahrain at Agility & Chief Executive Officer, Dubai said:
“This is a great joint initiative and reflects the keenness of the local administration to work along with the key industry stakeholders to enhance the overall operational experience in trade & logistics.” Dubai Trade has developed innovative concepts in online services to facilitate effective electronic transactions between customers and companies directly concerned with trade activities such as DP World, Dubai Customs and Jafza, “We welcome Dubai Trade team in our offices and we appreciate their continuous efforts to enhance our operations effectiveness” He added.

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Training Calendar

Customs Acknowledgement, Inspection, Refund & Claims eServices

A course on Acknowledgement, booking inspection appointments, Performing and creating Refund/Claim Requests.

DP World Shipping Line Services (Manifest & DO)

A course on creating and uploading Manifest file and creating Delivery Order

Dubai Trade Basics

An introductory course to Dubai Trade registration, user management & subscription

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