To get the Dnata Cargo Handler code for Cargo coming in Dubai World Central (DWC) search for “DWC-FG8” in cargo handler name field


Bill Payment option has been added in Mirsal II to Top up CDR, SG & Debit Account


Employee and RTA related letter formats have been recently changed.

The Letter format features both English and Arabic Content &  Standardized Authority signatory across all letter types.

These enhancements will have no impact on the process of raising a service requests.


How to track your Submitted Claim Request?

Click on Claims and then Track Request and enter the Claim Request number to get the exact status.


In order to further facilitate your online payment transactions  on Dubai Trade Portal, we are pleased to announce that we have added e-dirham as an alternative payment method to process your subscription payments online.

Enjoy using the new e-dirham card with advanced features including:

•    5 types of e-dirham cards: Red, Blue, Gold , Silver and Green, customised to fit your individual needs
•    Cards can be issued from all branches of National Bank of Abu Dhabi. Bank account is not required
•    Easy loading and reloading of funds through all branches, ATMs and cash deposit machines of National Bank of Abu Dhabi
•    Safe to use online for worldwide e- commerce transactions

For more information on the new generation of e-Dirham cards, please click here.

For more information on other payment methods available for Dubai Trade Subscription, please click here.


Certificates of Attendance are now available on Dubai Trade's e-Store,  build up a credible portfolio to better equip your resume in today’s competitive job market. Click here


Confused on which Declaration type to use? don't be anymore!
Dubai Trade launches the new Declaration Assistant Wizard


Manage your business online and subscribe to Dubai Trade Portal, click here to read more


Dubai Trade’s Training Centre Awarded ISO Certification, click here to read more





News & Updates

DP World Showcases Ports & logistics Advances During Innovation Week

DP World Showcases Ports & logistics Advances During Innovation Week
Global marine terminal operator DP World will be showcasing some of the company’s innovations for the ports and logistics industry during UAE Innovation Week, a celebration of innovation in the country in line with the directive of the President His Highness Sheikh Khalifa bin Zayed Al Nahyan to mark 2015 as the “Year of Innovation.”


Dubai Trade partners with PCFC Security

Dubai Trade partners with PCFC Security
Dubai Trade has recently signed an agreement with Ports, Customs & Free Zone Corporation’s “PCFC Security” to automate all gate passes at ports in Dubai and at Jebel Ali Fee Zone (Jafza).


Investment Opportunities in Algeria Seminar Opens in Dubai

Investment Opportunities in Algeria Seminar Opens in Dubai
A electronic port community system to make all trading transactions paperless in Algerian ports based on the Dubai Trade portal was unveiled today at a major seminar in Dubai on investment opportunities in the country.


Dubai_Trade_visits_Agility_Global_LogisticsDubai Trade, the innovative end-to-end-online trade facilitation entity under Dubai World, recently held discussions with the senior management, and operational teams of Agility Global Logistics. The discussion(s) covered Dubai Trade premium e-services and ways to enhance the competitiveness of the portal and to serve its customers better. The discussion was held as part of Dubai Trade’s on going customer outreach and service programme initiated to obtain feedbacks on its various online services and appraise the specific needs of the client to enhance offerings in order to improve trade flow. The Dubai Trade team, along with senior officials from DP World and Dubai Customs, met the Agility seniors at their office in Jebel Ali Free Zone- Dubai.

The dialogue between both teams revolved around the services provided through Dubai Trade that facilitate direct online transactions between the Dubai World flagship companies and Agility logistics seeking improvements in areas of concerns. Both parties discussed several options to maximize portal services in order to cater to the entire trade flow.

Eng. Mahmood Al Bastaki, CEO, Dubai Trade, said:
“The campaigns aim to improve and develop Dubai Trade’s e-services based on the actual needs and feedback of the portal users. Agility Logistics is one of the largest and most active users on Dubai Trade Portal. Our meeting with Agility is part of a reflective self-assessment initiative, and is also an effort to better understand and meet the specific needs of our clients by continuously improving the services provided.”

Mohammed Esa & Senior Vice President UAE, Oman & Bahrain at Agility & Chief Executive Officer, Dubai said:
“This is a great joint initiative and reflects the keenness of the local administration to work along with the key industry stakeholders to enhance the overall operational experience in trade & logistics.” Dubai Trade has developed innovative concepts in online services to facilitate effective electronic transactions between customers and companies directly concerned with trade activities such as DP World, Dubai Customs and Jafza, “We welcome Dubai Trade team in our offices and we appreciate their continuous efforts to enhance our operations effectiveness” He added.

Upcoming Sessions

8AM - 4PM | English
4PM - 8PM | English
8AM - 4PM | English
8AM - 4PM | English



Latest Achievements


Winner of SCATA 2015
Training & Education Provider of The Year


Training Calendar

Mirsal 2 Training

A course on Dubai Customs Mirsal 2 Declaration e-services.

DP World Payment, Gate Pass, GC Gate Advice & Transportation eServices

A course on DP World payments, e-token, e-gate pass, e-gate advice, landing certificates and NOC e-services.

Jafza Portal Training

A course on all JAFZA administrative e-services

Reaching us is easy!

24/7 - 365 days!
Dubai Trade Contact Centre
600 55 55 54
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Frequently Asked Questions



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