To get the Dnata Cargo Handler code for Cargo coming in Dubai World Central (DWC) search for “DWC-FG8” in cargo handler name field


Bill Payment option has been added in Mirsal II to Top up CDR, SG & Debit Account


Employee and RTA related letter formats have been recently changed.

The Letter format features both English and Arabic Content &  Standardized Authority signatory across all letter types.

These enhancements will have no impact on the process of raising a service requests.


How to track your Submitted Claim Request?

Click on Claims and then Track Request and enter the Claim Request number to get the exact status.


In order to further facilitate your online payment transactions  on Dubai Trade Portal, we are pleased to announce that we have added e-dirham as an alternative payment method to process your subscription payments online.

Enjoy using the new e-dirham card with advanced features including:

•    5 types of e-dirham cards: Red, Blue, Gold , Silver and Green, customised to fit your individual needs
•    Cards can be issued from all branches of National Bank of Abu Dhabi. Bank account is not required
•    Easy loading and reloading of funds through all branches, ATMs and cash deposit machines of National Bank of Abu Dhabi
•    Safe to use online for worldwide e- commerce transactions

For more information on the new generation of e-Dirham cards, please click here.

For more information on other payment methods available for Dubai Trade Subscription, please click here.


Certificates of Attendance are now available on Dubai Trade's e-Store,  build up a credible portfolio to better equip your resume in today’s competitive job market. Click here


Confused on which Declaration type to use? don't be anymore!
Dubai Trade launches the new Declaration Assistant Wizard


Manage your business online and subscribe to Dubai Trade Portal, click here to read more


Dubai Trade’s Training Centre Awarded ISO Certification, click here to read more





News & Updates

The 8th ESEA announced with new smart and innovation awards

The 8th ESEA announced with new smart and innovation awards
Dubai Trade, the online gateway for trade and logistics services in Dubai, has announced the 8th cycle of its annual flagship event, the E-Services Excellence Award (ESEA) with a new theme and categories to support the Smart City initiative and 2015 Year of Innovation as announced earlier by HH Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai.  


AXA joins Dubai Trade’s Tradeshield e-insurance platform

AXA joins Dubai Trade’s Tradeshield e-insurance platform
  As part of its strategy to boost its online services in line with Dubai’s Smart Government initiative, AXA Insurance Gulf – one of the largest and the leading non-life international insurers in the region – has signed an agreement with Dubai Trade, the premier cross-border trade facilitator, to join its Tradeshield e-insurance platform.  


World’s Largest port Operators Join Forces for the Environment

World’s Largest port Operators Join Forces for the Environment
Global marine terminal operators DP World, Hutchison Port Holdings Limited (HPH), APM Terminals, PSA International and Shanghai International Port Group (SIPG) – five of the world’s largest port operators, and joined by the Port of Rotterdam Authority (PRA), have launched the first ever joint industry initiative of this magnitude to promote environmental awareness and make a sustainable difference...


Dubai_Trade_visits_Agility_Global_LogisticsDubai Trade, the innovative end-to-end-online trade facilitation entity under Dubai World, recently held discussions with the senior management, and operational teams of Agility Global Logistics. The discussion(s) covered Dubai Trade premium e-services and ways to enhance the competitiveness of the portal and to serve its customers better. The discussion was held as part of Dubai Trade’s on going customer outreach and service programme initiated to obtain feedbacks on its various online services and appraise the specific needs of the client to enhance offerings in order to improve trade flow. The Dubai Trade team, along with senior officials from DP World and Dubai Customs, met the Agility seniors at their office in Jebel Ali Free Zone- Dubai.

The dialogue between both teams revolved around the services provided through Dubai Trade that facilitate direct online transactions between the Dubai World flagship companies and Agility logistics seeking improvements in areas of concerns. Both parties discussed several options to maximize portal services in order to cater to the entire trade flow.

Eng. Mahmood Al Bastaki, CEO, Dubai Trade, said:
“The campaigns aim to improve and develop Dubai Trade’s e-services based on the actual needs and feedback of the portal users. Agility Logistics is one of the largest and most active users on Dubai Trade Portal. Our meeting with Agility is part of a reflective self-assessment initiative, and is also an effort to better understand and meet the specific needs of our clients by continuously improving the services provided.”

Mohammed Esa & Senior Vice President UAE, Oman & Bahrain at Agility & Chief Executive Officer, Dubai said:
“This is a great joint initiative and reflects the keenness of the local administration to work along with the key industry stakeholders to enhance the overall operational experience in trade & logistics.” Dubai Trade has developed innovative concepts in online services to facilitate effective electronic transactions between customers and companies directly concerned with trade activities such as DP World, Dubai Customs and Jafza, “We welcome Dubai Trade team in our offices and we appreciate their continuous efforts to enhance our operations effectiveness” He added.

Upcoming Sessions

8AM - 4PM | English
4PM - 8PM | English
8AM - 4PM | English
8AM - 4PM | English



Latest Achievements


Winner of SCATA 2015
Training & Education Provider of The Year


Training Calendar

Mirsal 2 Training

A course on Dubai Customs Mirsal 2 Declaration e-services.

DP World GC Gate Advice for Import RORO/Bulk Cargo eServices

A course on DP World updated GC Gate Advice for Import RORO/Bulk Cargo & how to upload Vehicle List for[…]

DP World Payment, Gate Pass, GC Gate Advice & Transportation eServices

A course on DP World payments, e-token, e-gate pass, e-gate advice, landing certificates and NOC e-services.

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Dubai Trade Contact Centre
600 55 55 54
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Frequently Asked Questions



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