How to track your Submitted Claim Request?
Click on Claims and then Track Request and enter the Claim Request number to get the exact status.
In order to further facilitate your online payment transactions on Dubai Trade Portal, we are pleased to announce that we have added e-dirham as an alternative payment method to process your subscription payments online.
Enjoy using the new e-dirham card with advanced features including:
• 5 types of e-dirham cards: Red, Blue, Gold , Silver and Green, customised to fit your individual needs
• Cards can be issued from all branches of National Bank of Abu Dhabi. Bank account is not required
• Easy loading and reloading of funds through all branches, ATMs and cash deposit machines of National Bank of Abu Dhabi
• Safe to use online for worldwide e- commerce transactions
Dominican Republic Customs Visit Dubai Trade Offices on Sunday the 15th of June 2014 to obtain knowledge about Customs procedures and more Port Community Systems in Dubai
Dubai Trade was proudly presented with the “Training & Education Provider of The Year” Award for the 2nd year in a row at the 2014 Supply Chain and Transport Awards (SCATA)
EIR Enquiry service on Dubai Trade Portal now allows customers to re-print EIR Copy up to 60 Days of EIR Generation date
This e-Service will consequently replace the “Password Reminder” service that is currently located under DP World, Jafza and DMCC service pages. You can use this e-Service in case if you have lost or forgotten the password used to login to Dubai Trade Portal.
Users that prefer to use the “Forget Password” on their login pages will also be redirected to the new “Reset Password” page for obtaining a new password.
Dubai Trade, the innovative online service provider of Dubai World, today, April 15, signed an agreement with Standard Chartered Bank to enable the bank’s clients to make use of the trade facilitator’s ROSOOM online payment gateway.Dubai Trade’s centralized e-payment gateway facilitates electronic payment for services provided by entities directly concerned with commercial transactions such as DP World, Dubai Multi Commodities Centre and Economic Zones World - flagship companies under Dubai World - and Dubai Customs.The agreement was signed by Mohammed Al Muallem, Senior Vice President and Managing Director, DP World, UAE Region in his capacity
as a Member of the Board of Dubai Trade, representing Jamal Majid Bin Thaniah, Executive Vice Chairman, DP World, Group CEO of Ports and Free Zone World, and Chairman of Dubai Trade, and Shayne Nelson, Regional Chief Executive, MENA, Standard Chartered Bank, at the DP World Headquarters in Jebel Ali Free Zone.
Under the agreement Standard Chartered Bank account holders can make online payment transactions through the Dubai Trade portal with DP World and Economic Zones World by using their internet banking credentials.
Mohammed Al Muallem said: “We are pleased to be associated with Standard Chartered Bank in expanding this very important service. The Redirect Payment Service Agreement reflects the commitment of Dubai Trade and the companies it supports, to enhance customer satisfaction. The online payment platform has been received enthusiastically by the trading community here and this agreement will further strengthen ROSOOM and widen its user base.”
Mahmood Al Bastaki, Director of Dubai Trade, said: “This is another major step for Dubai Trade in its continuous drive to serve the trading community. The ROSOOM platform has already proven its value by bringing individuals and companies closer to some of the most important trade facilitators in the country. Our association with Standard Chartered Bank opens the gates for the huge number of its customers to directly benefit from ROSOOM, and make their daily business easier and more efficient.”
Shayne Nelson said: “Standard Chartered Bank views the agreement with Dubai Trade as a new avenue for serving our customers. This is very much in line with our own policy of adopting technological innovations to make transactions hassle-free and efficient for customers. Dubai Trade’s leading role in this area is well known. ROSOOM is an excellent and innovative platform for electronic payments. We are honored to be a part of this operation.”
Dubai Trade’s online platform has become hugely popular in the business community. ROSOOM facilitated more than 95,000 transactions for an excess amount of Dhs100, 000,000 between March 2008, when it was launched, and March 2009.
Dubai Trade has developed its innovative concepts to the level of becoming a key player in Dubai’s trading sector. Constant upgrading keeps its services at pace with the changes in technology. By covering the entire supply chain, Dubai Trade brings together into a single community a vast majority of companies that interact with Dubai’s ports, customs and the free zone for the purpose of trade.