To get the Dnata Cargo Handler code for Cargo coming in Dubai World Central (DWC) search for “DWC-FG8” in cargo handler name field


Bill Payment option has been added in Mirsal II to Top up CDR, SG & Debit Account


Employee and RTA related letter formats have been recently changed.

The Letter format features both English and Arabic Content &  Standardized Authority signatory across all letter types.

These enhancements will have no impact on the process of raising a service requests.


How to track your Submitted Claim Request?

Click on Claims and then Track Request and enter the Claim Request number to get the exact status.


In order to further facilitate your online payment transactions  on Dubai Trade Portal, we are pleased to announce that we have added e-dirham as an alternative payment method to process your subscription payments online.

Enjoy using the new e-dirham card with advanced features including:

•    5 types of e-dirham cards: Red, Blue, Gold , Silver and Green, customised to fit your individual needs
•    Cards can be issued from all branches of National Bank of Abu Dhabi. Bank account is not required
•    Easy loading and reloading of funds through all branches, ATMs and cash deposit machines of National Bank of Abu Dhabi
•    Safe to use online for worldwide e- commerce transactions

For more information on the new generation of e-Dirham cards, please click here.

For more information on other payment methods available for Dubai Trade Subscription, please click here.


Certificates of Attendance are now available on Dubai Trade's e-Store,  build up a credible portfolio to better equip your resume in today’s competitive job market. Click here


Confused on which Declaration type to use? don't be anymore!
Dubai Trade launches the new Declaration Assistant Wizard


Manage your business online and subscribe to Dubai Trade Portal, click here to read more


Dubai Trade’s Training Centre Awarded ISO Certification, click here to read more





News & Updates

The 8th ESEA announced with new smart and innovation awards

The 8th ESEA announced with new smart and innovation awards
Dubai Trade, the online gateway for trade and logistics services in Dubai, has announced the 8th cycle of its annual flagship event, the E-Services Excellence Award (ESEA) with a new theme and categories to support the Smart City initiative and 2015 Year of Innovation as announced earlier by HH Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai.  


AXA joins Dubai Trade’s Tradeshield e-insurance platform

AXA joins Dubai Trade’s Tradeshield e-insurance platform
  As part of its strategy to boost its online services in line with Dubai’s Smart Government initiative, AXA Insurance Gulf – one of the largest and the leading non-life international insurers in the region – has signed an agreement with Dubai Trade, the premier cross-border trade facilitator, to join its Tradeshield e-insurance platform.  


World’s Largest port Operators Join Forces for the Environment

World’s Largest port Operators Join Forces for the Environment
Global marine terminal operators DP World, Hutchison Port Holdings Limited (HPH), APM Terminals, PSA International and Shanghai International Port Group (SIPG) – five of the world’s largest port operators, and joined by the Port of Rotterdam Authority (PRA), have launched the first ever joint industry initiative of this magnitude to promote environmental awareness and make a sustainable difference...


Dubai_Trade_Standard_Chartered_Bank_signDubai Trade, the innovative online service provider of Dubai World, today, April 15, signed an agreement with Standard Chartered Bank to enable the bank’s clients to make use of the trade facilitator’s ROSOOM online payment gateway.Dubai Trade’s centralized e-payment gateway facilitates electronic payment for services provided by entities directly concerned with commercial transactions such as DP World, Dubai Multi Commodities Centre and Economic Zones World - flagship companies under Dubai World - and Dubai Customs.The agreement was signed by Mohammed Al Muallem, Senior Vice President and Managing Director, DP World, UAE Region in his capacity

as a Member of the Board of Dubai Trade, representing Jamal Majid Bin Thaniah, Executive Vice Chairman, DP World, Group CEO of Ports and Free Zone World, and Chairman of Dubai Trade, and Shayne Nelson, Regional Chief Executive, MENA, Standard Chartered Bank, at the DP World Headquarters in Jebel Ali Free Zone.

Under the agreement Standard Chartered Bank account holders can make online payment transactions through the Dubai Trade portal with DP World and Economic Zones World by using their internet banking credentials.

Mohammed Al Muallem said: “We are pleased to be associated with Standard Chartered Bank in expanding this very important service. The Redirect Payment Service Agreement reflects the commitment of Dubai Trade and the companies it supports, to enhance customer satisfaction. The online payment platform has been received enthusiastically by the trading community here and this agreement will further strengthen ROSOOM and widen its user base.”

Mahmood Al Bastaki, Director of Dubai Trade, said:  “This is another major step for Dubai Trade in its continuous drive to serve the trading community. The ROSOOM platform has already proven its value by bringing individuals and companies closer to some of the most important trade facilitators in the country. Our association with Standard Chartered Bank opens the gates for the huge number of its customers to directly benefit from ROSOOM, and make their daily business easier and more efficient.”

Shayne Nelson said: “Standard Chartered Bank views the agreement with Dubai Trade as a new avenue for serving our customers. This is very much in line with our own policy of adopting technological innovations to make transactions hassle-free and efficient for customers. Dubai Trade’s leading role in this area is well known. ROSOOM is an excellent and innovative platform for electronic payments. We are honored to be a part of this operation.”

Dubai Trade’s online platform has become hugely popular in the business community. ROSOOM facilitated more than 95,000 transactions for an excess amount of Dhs100, 000,000 between March 2008, when it was launched, and March 2009.

Dubai Trade has developed its innovative concepts to the level of becoming a key player in Dubai’s trading sector. Constant upgrading keeps its services at pace with the changes in technology. By covering the entire supply chain, Dubai Trade brings together into a single community a vast majority of companies that interact with Dubai’s ports, customs and the free zone for the purpose of trade.

Upcoming Sessions

8AM - 4PM | English
4PM - 8PM | English
8AM - 4PM | English
8AM - 4PM | English



Latest Achievements


Winner of SCATA 2015
Training & Education Provider of The Year


Training Calendar

Mirsal 2 Training

A course on Dubai Customs Mirsal 2 Declaration e-services.

DP World GC Gate Advice for Import RORO/Bulk Cargo eServices

A course on DP World updated GC Gate Advice for Import RORO/Bulk Cargo & how to upload Vehicle List for[…]

DP World Payment, Gate Pass, GC Gate Advice & Transportation eServices

A course on DP World payments, e-token, e-gate pass, e-gate advice, landing certificates and NOC e-services.

Reaching us is easy!

24/7 - 365 days!
Dubai Trade Contact Centre
600 55 55 54
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Frequently Asked Questions



To view and download Tradelines, click here.

To subscribe to Tradelines, click here.