This e-Service will consequently replace the “Password Reminder” service that is currently located under DP World, Jafza and DMCC service pages. You can use this e-Service in case if you have lost or forgotten the password used to login to Dubai Trade Portal.
Users that prefer to use the “Forget Password” on their login pages will also be redirected to the new “Reset Password” page for obtaining a new password.
|Do you know that if your declaration is “Suspended”, it means that Customs need more information or extra documents that you can provide online|
Dubai customs offers the facility of accounts to its clients for paying various charges, duties and deposits.The two types of account facility currently available are:
CDR account facility
This allows the client to pay various charges and duties through this account.This is granted against a collateral of a bank guarantee or a cash deposit sufficient enough to cover the potential liabilities that the client might incur during a month.The liabilities during a month will be posted to the client's ledger and customs will send a demand notice at the end of each month which the client should settle within 20 days from the date of the demand notice.
Standing Guarantee Account facility
This facility is granted against a collateral of a bank guarantee or a cash deposit sufficient enough to cover the potential liabilities that the client might incur during a month. This allows the client to clear customs bills where deposits are payable without actually paying them.Such liabilities against deposits will be notionally posted to this account and the actual payment will be claimed only if the client fails to export or re-export the goods he cleared under this account or fails to submit the proof of export or the required documents within the stipulated time along with applicable fines as laid down in customs Notice No.10/99 dated 13-12-1999.Such payments will be demanded at the end of the expiry of the stipulated validity of the deposit and should be settled within 7 days from the date of the demand.
Clients who wish to avail these account facilities may now apply for them online by filling up the APPLICATION FOR OPENING ACCOUNT then
Visit Registration Office in the Dubai Customs head quarter with the following documents:
Note: Although the client can choose the amount of the guarantee or deposit, the client partnership department might not accept the amount and will fix a revised amount after assessing the client's average volume of transactions during a month.