To get the Dnata Cargo Handler code for Cargo coming in Dubai World Central (DWC) search for “DWC-FG8” in cargo handler name field
Employee and RTA related letter formats have been recently changed.
The Letter format features both English and Arabic Content & Standardized Authority signatory across all letter types.
These enhancements will have no impact on the process of raising a service requests.
How to track your Submitted Claim Request?
Click on Claims and then Track Request and enter the Claim Request number to get the exact status.
In order to further facilitate your online payment transactions on Dubai Trade Portal, we are pleased to announce that we have added e-dirham as an alternative payment method to process your subscription payments online.
Enjoy using the new e-dirham card with advanced features including:
• 5 types of e-dirham cards: Red, Blue, Gold , Silver and Green, customised to fit your individual needs
• Cards can be issued from all branches of National Bank of Abu Dhabi. Bank account is not required
• Easy loading and reloading of funds through all branches, ATMs and cash deposit machines of National Bank of Abu Dhabi
• Safe to use online for worldwide e- commerce transactions
Dubai customs offers the facility of accounts to its clients for paying various charges, duties and deposits.The two types of account facility currently available are:
CDR account facility
This allows the client to pay various charges and duties through this account.This is granted against a collateral of a bank guarantee or a cash deposit sufficient enough to cover the potential liabilities that the client might incur during a month.The liabilities during a month will be posted to the client's ledger and customs will send a demand notice at the end of each month which the client should settle within 20 days from the date of the demand notice.
Standing Guarantee Account facility
This facility is granted against a collateral of a bank guarantee or a cash deposit sufficient enough to cover the potential liabilities that the client might incur during a month. This allows the client to clear customs bills where deposits are payable without actually paying them.Such liabilities against deposits will be notionally posted to this account and the actual payment will be claimed only if the client fails to export or re-export the goods he cleared under this account or fails to submit the proof of export or the required documents within the stipulated time along with applicable fines as laid down in customs Notice No.10/99 dated 13-12-1999.Such payments will be demanded at the end of the expiry of the stipulated validity of the deposit and should be settled within 7 days from the date of the demand.
Clients who wish to avail these account facilities may now apply for them online by filling up the APPLICATION FOR OPENING ACCOUNT then
Visit Registration Office in the Dubai Customs head quarter with the following documents:
Note: Although the client can choose the amount of the guarantee or deposit, the client partnership department might not accept the amount and will fix a revised amount after assessing the client's average volume of transactions during a month.
An introductory course to Dubai Trade registration, user management & subscription
A course on all JAFZA administrative e-services
A course on Acknowledgement, booking inspection appointments, Performing and creating Refund/Claim Requests.