EIR Enquiry service on Dubai Trade Portal now allows customers to re-print EIR Copy up to 60 Days of EIR Generation date

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Dubai Trade vists Schenker LLC to discuss e-services, future challenges  and collaborations, click here to read more 

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Learn how much each online transaction on Dubai Trade save the trader and environment, click here to read more

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Watch how Dubai Trade evolved during the past decade and a brief on all the products and services in this following video, click here to view

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Dubai Trade announced the winners of the 6th ESEA to recognize their superb contribution to the use of Dubai Trade Online Services, click here to read more

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We are tremendously honored to host the Expo2020 in Dubai, hosting Expo2020 is a credit to the efforts of the entire nation

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Dubai Trade has created the “Reset Password” service that is used to automatically generate a new password which will be sent to your registered email address.

This e-Service will consequently replace the “Password Reminder” service that is currently located under DP World, Jafza and DMCC service pages. You can use this e-Service in case if you have lost or forgotten the password used to login to Dubai Trade Portal.

Users that prefer to use the “Forget Password” on their login pages will also be redirected to the new “Reset Password” page for obtaining a new password.

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CMA CGM sailing schedules are now live on Dubai Trade's Vessel Schedules eService

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You can now download the new Certified Trade & Logistics Professional brochure. Click here to download

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Do you know that Statistical Quantity Unit in Customs Declarations differs from one HS Code to another

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Do you know that if your declaration is “Suspended”, it means that Customs need more information or extra documents that you can provide online 
 Do you know that if your declaration is “Suspended”, it means that Customs need more information or extra documents that you can provide online 

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News & Updates

Global Customs Transit System Moves Step Closer in UAE

Global Customs Transit System Moves Step Closer in UAE

 A global customs transit system, which cuts the time trucks spend at borders from days to hours, has moved a step closer in the Emirates following the signing of an...

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Dubai Expo 2020 to Produce Dh4 Trillion Foreign Trade

 Dubai Expo 2020 to Produce Dh4 Trillion Foreign Trade

  Dubai’s foreign trade is expected to touch Dh4 trillion by hosting Expo 2020, Mahmoud Al Bastaki, CEO of Dubai Trade, said on day two of the Annual Investment Meeting 2014...

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Professional Talk

Automation & Technology are the Way of the Future

Automation & Technology are the Way of the Future

  2013 was a memorable year for the UAE. Dubai's non-oil foreign trade hit a new high crossing the AED 1.2 trillion record of 2012. Such strong results reflect the effectiveness of the emirate’s economic policies and performance, as well as the strength of Dubai’s world class infrastructure. The successful bid for the World Expo 2020 is a monumental milestone for the UAE and Dubai’s success story, it brings to reality the vision of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, of bringing the premier International event to the our region for the very first time.    

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Training Calendar

Customs Inspection Booking eService
Begin: Wed, Apr 23, 2014 - 14:00 PM
End: Wed, Apr 23, 2014 - 15:30 PM
This training will walk you through the customs inspection request eService on Dubai Trade

DMCC Portal Training (to be held at Downtown Jebel Ali)
Begin: Thu, Apr 24, 2014 - 12:00 PM
End: Thu, Apr 24, 2014 - 15:30 PM
The objective of this training is to orient representative of DMCC and JLT companies with the various electronic services available in the Dubai Trade Portal

DP World Payment, Gate Pass, GC Gate Advice & Transportation eServices
Begin: Sun, Apr 27, 2014 - 9:00 AM
End: Sun, Apr 27, 2014 - 12:00 PM
Training for all DP World eServices that are related to online payments, token & gatepass generation, Landing certificates and No Objection Certificates.


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Dubai customs offers the facility of accounts to its clients for paying various charges, duties and deposits.The two types of account facility currently available are:

CDR account facility

This allows the client to pay various charges and duties through this account.This is granted against a collateral of a bank guarantee or a cash deposit sufficient enough to cover the potential liabilities that the client might incur during a month.The liabilities during a month will be posted to the client's ledger and customs will send a demand notice at the end of each month which the client should settle within 20 days from the date of the demand notice.

Standing Guarantee Account facility

This facility is granted against a collateral of a bank guarantee or a cash deposit sufficient enough to cover the potential liabilities that the client might incur during a month. This allows the client to clear customs bills where deposits are payable without actually paying them.Such liabilities against deposits will be notionally posted to this account and the actual payment will be claimed only if the client fails to export or re-export the goods he cleared under this account or fails to submit the proof of export or the required documents within the stipulated time along with applicable fines as laid down in customs Notice No.10/99 dated 13-12-1999.Such payments will be demanded at the end of the expiry of the stipulated validity of the deposit and should be settled within 7 days from the date of the demand.

Clients who wish to avail these account facilities may now apply for them online by filling up the APPLICATION FOR OPENING ACCOUNT then

Visit Registration Office in the Dubai Customs head quarter with the following documents:

  1. A print out of the online request form, stamped and signed by the authorized signatory.
  2. An undertaking letter in the specified format (please click Specimen of undertaking letter for CDR Account Specimen of undertaking letter for Standing Guarantee Account)
  3. The bank guarantee in the specified format or by a payment of deposit (please click Specimen of bank guarantee for CDR Account Specimen of bank guarantee for Standing Guarantee Account)
  4. A copy of the trade license.

Note: Although the client can choose the amount of the guarantee or deposit, the client partnership department might not accept the amount and will fix a revised amount after assessing the client's average volume of transactions during a month.

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