To get the Dnata Cargo Handler code for Cargo coming in Dubai World Central (DWC) search for “DWC-FG8” in cargo handler name field

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Bill Payment option has been added in Mirsal II to Top up CDR, SG & Debit Account

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Employee and RTA related letter formats have been recently changed.

The Letter format features both English and Arabic Content &  Standardized Authority signatory across all letter types.

These enhancements will have no impact on the process of raising a service requests.

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How to track your Submitted Claim Request?

Click on Claims and then Track Request and enter the Claim Request number to get the exact status.

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In order to further facilitate your online payment transactions  on Dubai Trade Portal, we are pleased to announce that we have added e-dirham as an alternative payment method to process your subscription payments online.

Enjoy using the new e-dirham card with advanced features including:

•    5 types of e-dirham cards: Red, Blue, Gold , Silver and Green, customised to fit your individual needs
•    Cards can be issued from all branches of National Bank of Abu Dhabi. Bank account is not required
•    Easy loading and reloading of funds through all branches, ATMs and cash deposit machines of National Bank of Abu Dhabi
•    Safe to use online for worldwide e- commerce transactions

For more information on the new generation of e-Dirham cards, please click here.

For more information on other payment methods available for Dubai Trade Subscription, please click here.


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Certificates of Attendance are now available on Dubai Trade's e-Store,  build up a credible portfolio to better equip your resume in today’s competitive job market. Click here

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Confused on which Declaration type to use? don't be anymore!
Dubai Trade launches the new Declaration Assistant Wizard
http://www.dubaitrade.ae/declaration-assistant

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Manage your business online and subscribe to Dubai Trade Portal, click here to read more

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Dubai Trade’s Training Centre Awarded ISO Certification, click here to read more

 

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News & Updates

Dubai Trade honours winners and runners-up of the 8th ESEA Awards

Dubai Trade honours winners and runners-up of the 8th ESEA Awards
H.E. Jamal Majid Bin Thaniah, Chairman of Dubai Trade has congratulated the winners of the 8th E-Services Excellence Awards (ESEA) presented by Dubai Trade to its users for their efforts in implementing e-services in trade and logistics.  

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One more Islamic insurer Joins Tradeshield

One more Islamic insurer Joins Tradeshield
Dubai Trade, the premier cross-border trade facilitator, has announced that Dar Al Takaful PJSC, the UAE Islamic insurance company is now live on its Tradeshield platform. Customers of Tradeshield can obtain insurance services from Dar Al Takaful as an additional insurance provider alongside ADNIC, RSA, Noor Takaful and Oman Insurance.

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Oman Insurance Live on Tradeshield

Oman Insurance Live on Tradeshield
Dubai Trade has expanded its online marine and cargo insurance platform “Tradeshield” by adding Oman Insurance to offer its customers a fourth insurance service provider.

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Dubai customs offers the facility of accounts to its clients for paying various charges, duties and deposits.The two types of account facility currently available are:

CDR account facility

This allows the client to pay various charges and duties through this account.This is granted against a collateral of a bank guarantee or a cash deposit sufficient enough to cover the potential liabilities that the client might incur during a month.The liabilities during a month will be posted to the client's ledger and customs will send a demand notice at the end of each month which the client should settle within 20 days from the date of the demand notice.

Standing Guarantee Account facility

This facility is granted against a collateral of a bank guarantee or a cash deposit sufficient enough to cover the potential liabilities that the client might incur during a month. This allows the client to clear customs bills where deposits are payable without actually paying them.Such liabilities against deposits will be notionally posted to this account and the actual payment will be claimed only if the client fails to export or re-export the goods he cleared under this account or fails to submit the proof of export or the required documents within the stipulated time along with applicable fines as laid down in customs Notice No.10/99 dated 13-12-1999.Such payments will be demanded at the end of the expiry of the stipulated validity of the deposit and should be settled within 7 days from the date of the demand.

Clients who wish to avail these account facilities may now apply for them online by filling up the APPLICATION FOR OPENING ACCOUNT then

Visit Registration Office in the Dubai Customs head quarter with the following documents:

  1. A print out of the online request form, stamped and signed by the authorized signatory.
  2. An undertaking letter in the specified format (please click Specimen of undertaking letter for CDR Account Specimen of undertaking letter for Standing Guarantee Account)
  3. The bank guarantee in the specified format or by a payment of deposit (please click Specimen of bank guarantee for CDR Account Specimen of bank guarantee for Standing Guarantee Account)
  4. A copy of the trade license.

Note: Although the client can choose the amount of the guarantee or deposit, the client partnership department might not accept the amount and will fix a revised amount after assessing the client's average volume of transactions during a month.

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Latest Achievements

 

Winner of SCATA 2015
Training & Education Provider of The Year

SCATA

Training Calendar

DP World Shipping Line Services (Manifest & DO)

A course on creating and uploading Manifest file and creating Delivery Order


Mirsal 2 Training

A course on Dubai Customs Mirsal 2 Declaration e-services.


JAFZA Mobile Services Training

A Course on JAFZA Mobile Services


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Dubai Trade Contact Centre
600 55 55 54
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Frequently Asked Questions

 

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