Dubai Trade provides support for its e-Services through multiple channels including:
24/7 Contact Number: 600 55 55 54
International: +971 4 445 3222
The contact centre operates 24/7, and is coped by highly proficient staff. The contact centre attends to cases raised by customers seeking help on various service-related issues. The centre is fully equipped with state of art technology to provide efficient service and seamless support to the business community.
Dubai Trade strives to provide effective and high-quality training sessions to customers who plan to utilize our e-Services to ensure that the transition from traditional manual methods to an online system progresses as efficiently as possible. The aim is to equip customers with the required knowledge and skills to effectively conduct their business online. Training is provided through multiple channels including classroom hands on workshops, e-tutorials and printed materials. Customers can book training sessions and download training material from the portal.
To download Dubai Trade's Client Services Code, click here